Certificate

No improvements!

Best service ever. Always adding value

The best support I have received. *** has provided an outstanding assistant thru the choice of my health insurance. He provided me the best solution in accordance with my personal requirements.

I find it incredibly useful and have saved money yearly because of the service

Nil @ present

The representative I spoke to throughout my application (Rikki Lanzarotti) was so very patient throughout. My case was a little complicated as I am not very good with computers. She constantly kept her cool and was so helpful and patient with me. I'm sure that had it not have been her dealing with my application, then I don't think I would have bothered with medical insurance.
A massive thank you to her.

So far very good. We now have better health insurance cover than we had with our previous policy and at considerably reduced cost. So far we have not had to claim and will review the cover and cost at the next renewal.

Lauren was extremely helpful in sorting out our health policy

Very responsive. Good knowledge and understanding of the health insurance market. No complaints or suggestions for improvement. Would definitely recommend.

The initial annoyance was that I completed an online enquiry to receive quotes which weren’t forthcoming and over the next few days kept receiving phone calls which I missed. If websites say they will provide quotes then initially they should. ( the quotes received after I finally answered a phone call were no different, I feel, than those that could have been provided after my online completion of your questions ). If a customer then wishes to proceed then it can be tailored after further discussion which is eventually what occurred. Obviously the true value of the product I’m buying will only be known if / when tested !!