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Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

Hatchbag.co.uk
Hatchbag.co.uk

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Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
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  • Rating
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RogerW
When I ordered Hatchbag contacted me immediately to query the type of boot in my X3. Stopped me from ordering the incorrect boot cover. Received after a week and a great fit.
CarolineP
Highly recommend, second purchase from Hatchbag after a recent car change. Have used to protect boot from multiple dogs, pushchairs, tip trips and children picnicking in the boot on rainy days! Easy to fit, secure attachments and wouldn’t buy any alternatives. Hard wearing and worth the investment.
David R
I have given this rating due to customer care, I e mailed them and asked for a product discount as I have purchased hatch bags previously, you kindly sent me a link which I followed your instructions and put in at the end of the order, when I received my order the additional item was not included, I contacted customer services and was told that I had incorrectly filled in the order, if I still wanted the complimentary item I would have to pay another £*** to cover postage.

On the product I consider them very good, excellent fit, I would recommend their products.

As for their customer care that leaves a lot to be desired, my next purchase of a boot liner will be with Titan Boot Liners.
DianeG
First purchase, well made and fitted perfect and looks good
David C
This is my second boot liner that I’ve bought over the last few years. Everything in the process went smoothly. Excellent product, fits perfectly. Highly recommended.
craig g
Having used most of the other premium boot liners on other vehicles over the years. And never being fully happy with how they’ve either been attached or the fit. I can hand on heart say that the Hatchbag boot liner for my 2015 Audi A6 Avant is just head and shoulders above all others. From how it’s fixed into the car with either clever solutions or Hook and loop fastenings that are fixed to the back of panels to, the fit that is mm perfect. Other noteworthy points are the fabric has a rubberised surface, which for any dog owner is the best surface making it very easy to clean and stop short hair weaving into the fabric. Another is the removable pet liner. It’s a Vetbed type fabric but one thing I’ve found if you trey to find vetbed to fit your large estate it’s hard to get it deep enough making you have to put it in, in sections which is far from ideal. This again isn’t a problem with the Hatchbag removable pet liner which again is mm perfect and supplied as a pair. So you always have one spare. Hopefully my banging on has helped and that any prospective buyer can buyer can buy in confidence.
Lee J
I ordered the Hatchbag a week before my new car arrived and about 10 days before I was due to take the car camping. I was contacted by email as I hadn't completed how I would like to set my seats up in the car. Claudia was so helpful in explaining the set up and suggested that I wait til the car arrives before we continued. As soon as the car arrived, I called Claudia and again amazing customer care from this lady. Claudia helped get the order prepared and turned around for my trip. Thank you Claudia.

In terms of the actual Hatchbag, it is a high quality product and fits the boot of my BMW 2 Series GT almost perfectly. It's wipe clean and the company have thought of everything to help protect the boot. I added the tailgate and backseat protection with the seat splits and rear load protection. Literally making it Boxer dog and camping trip safe.

I have one very small point to make regarding the fit, hence saying it fitted almost perfectly. The car used to make the Hatchbag instructions has a raised area for a net, my car did not have this and causes a raised crease in fabric which does not affect use, I'm sure that it's either an extra or no longer fitted to the GT? I reported back to Claudia who is going to let the design team know.

Overall a great quality product, well worth the price, great customer care and support for blue light card holders 🚑. Would definitely recommend.
Alyce T
The team were very helpful, and communicated well, the bag arrived promptly and fit perfectly. It is easy to install, and amend depending on the configuration of your back seats and boot space.
Gary B
Amazing customer service and fantastic product would definitely recommend and buy again in the future
Mrs J
This is the fourth hatchbag I have bought, if I change my car they are a must! Strong, durable and a brilliant fit. Highly recommend.

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