Certificate

Great service, quick delivery.

Great company and they ship very fast. I will do business again.

The order was sent to the wrong house. I had been trying to find out where my package went because UPS website labelled it as delivered but it wasn't here or out the front of my address. After calling UPS they only said to get in touch with the sender [you] to see where it was. After contacting you about this, the ticket was closed on the same day with no further communication at all from your side other than a "ticket received" message. I checked my order confirmation and it did have my correct address but for some reason my order had been labelled "***" which is the furthest house from mine on this street, luckily my phone number was on the package because the residents got in touch with me to tell me it was there. [Which was hell in itself, this particular woman is horrible and started shouting at me in the middle of the street thinking I had it sent there on purpose. Obviously ignoring how little sense it would make for someone to purposely send their mail to another house, she just would NOT listen to any reason. Luckily I got the package even though she was threatening to throw the whole thing in the trash!]
When I opened it, the mazatapec box was covered in green mold and had to be thrown out straight away, which is a waste of £*** +/- which I really can't afford to just throw away. I don't know how that happened because the Golden Teacher box sent together with it was fine. No instructions on how to use the kits were included either. I dare not ask for my money back or a replacement because it's been horrific trying to deal with the office over another mistake made at their end, so I know I won't get anywhere if I try getting help over this- just have to look at it as lost money and make sure to never order from this site again.

perfect

Great delivery and price for value unbeatable!!!!

Awesome service they even politely phoned me to state parcel delivery’ date💪🏻💪🏻💪🏻💪🏻

Fine

Very good company, the products are as described and, in seeds and shrooms, they give you very detailed and specific information which i appreciate. In one year as a costumer, I only had one problem with a buy, and was quickly solved, costumer service is supper quick and helpful in the support.
They give you a lot of "regalos", every order is sent with usually two gifts, one of your choice, which is rely great!
With that said, i recommend buying from GB to all my friends.
Thank you a lot GB Team,
kind regards

Fantastic service - delivered directly to my door within 48 hours! Great job

Not Satisfied.
Ordered a pack of 4 seeds and one of them came smashed (useless) and another was really small, I dont think it will grow.

I ask you if it is possible to be refunded or if you can send the two seeds I paid for and arrived useless. How do you usually proceed int situations like this?