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Awarded the eKomi Gold Seal of Approval!

Rating for:


4.9  /  5

Calculated from 246 customer reviews
(last 12 months)
Total reviews: 1355

Customer reviews - From Customers for Customers

All customer reviews are from customers who have completed a transaction with

  • Customer review

    /  5
    Very easy to book multiple deliveries, excellent customer service too.
    on 2017-05-24 at 10:57
  • Customer review

    /  5
    I did at one point think I had ordered 3 times by mistake. When I wrote the message I did not get to see how it would look until the end. I thought I had edited it but after I had put the order through I received a phone call (almost immediately) to say the message was missing and read the message over the phone.

    On the whole it was very easy to order and customer service was 10 out of 10
    on 2017-05-22 at 11:44
  • Customer review

    /  5
    excellent service and would highly recommend and will be using again
    on 2017-05-15 at 14:43
  • Customer review

    /  5
    Very pleased with the products and the service. I will definitely use you again.
    on 2017-05-14 at 15:35
  • Customer review

    /  5
    Smoked salmon hampers is limited. Customers should have the option to purchase any variety of alchol together with purchasing salmon.
    The current selection is limited, (4 hampers & salmon) & wgt of salmon is 100g / 200g - could you include to have more weight variety?
    Also, could customers only purchase salmon?
    on 2017-05-14 at 14:31
  • Customer review

    /  5
    The website was easy to navigate and the gift was delivered on the date I requested and within the time slot I was given.
    on 2017-05-14 at 11:53
  • Customer review

    /  5
    Absolutely brilliant and *** was amazing at putting together a prosecco package for my daughters 21st she loved it it was beautifully done. Will definitely use you again thank you ***
    on 2017-05-14 at 11:28
  • Customer review

    /  5
    I would definitely recommend this service to others. The price was very competitive and they kept me informed every step of the way.
    on 2017-05-14 at 09:53
  • Customer review

    /  5
    no gift message was attached to the gift so the person had no idea who had sent her the gift. Not really the desired effect i had had in mind although i do appreciate mistakes happen from time to time. i will try to use you again in the future though as the gift itself was great.
    Comment from :
    HI Paul,

    First of all thank you for your comment on Ekomi and as mentioned when I rang earlier we do like to follow them up personally.

    The system we have is when the order is printed to card, the gift card message is on the top of the A4 card (C6 size) which is perforated. When the order is being packed the gift card is removed at the perforations and put inside a white envelope. The envelope is then put down the side of the box that the gift arrives in.

    With the above in mind I was wondering if at all the gift card in the envelope has been missed – would you still have the box the gift came in at all to check

    After the gift has been prepared for despatch the bottom half of the order is signed and filed. We have retrieved the order and this is signed by the line manager to say this was checked and double checked by the packaging team.

    I would be extremely grateful if you can possibly check the box and come back to me as it is extremely unusual not to have the card inside.

    May I also thank you for saying that you would use us again in the future and I am glad you enjoyed the product.

    I look forward to hearing from you soon.

    Best Regards, Yvonne
    on 2017-05-12 at 13:45
  • Customer review

    /  5
    Great customer service, called to confirm my order details and expected delivery 📦 and even arrived early. Would definitely use again
    on 2017-05-09 at 12:06

  • Address:

    Drinx.Com Limited
    Unit 8, Hurworth Road, Aycliffe business
    DL5 6UD, Newton Aycliffe

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    Tel: 01325 313 914
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  • Last Updated:
    2017-05-24 at 10:57
  • Michael Ambros
    eKomi CEO

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