Certificate

Having ordered a Froothie unit through my ***account, only to be told that the payment had been cancelled. So I ordered a second unit, diffèrent unit, and paid direct to Froothie. Received two models a few days later. Telephoned to have the one I thought was cancelled, to be picked up, and still waiting. Meantime, went to use the model kept, but to no avail, the blender did not work, all the lights are on, but it refuses to work!!!

The reason I'm giving 2 stars is the lack of communication on whether the item was dispatched or not. Also there was no tracking number issued so I didn't know what was going on. I expected to get some correspondence as to whether it was dispatched but didn't, so I emailed ye after 4 days to find out. It just leaves a bad impression, however the blender is very good I have to say. The person who got the email then had to try track it down and there was all sorts of tooing and froing with emails. It eventually took 10 emails to find out when I was getting it, and did, after about 10 days, which is long. at one stage I was beginning to doubt would I get it at all. Ok there apparently was a postal error but I did give the right address initially. Regards ***.

havent recieved jug yet after 2 weeks

I like your products and your service

So far, so good. Excellent at making fruit smoothies. I'd generally use it twice a day. Let's just hope that this will last me a long while.

excellent customer service. fast delivery. improvement: expand the recipe booklet to feature not just juices but also nut milks and ice cream, which were equally strong reasons I chose this product. what makes you stand out is your customer service and dedication to your products. thank you.

Love it

I’m really pleased with the product. It’s easy to use, easy to clean, easy to order, prompt delivery - no complaints from me!

a wonderful exceptional service

Loving my new blender which was recommended by my sister , I’ve never spent this amount of money before on a blender but so happy I did . I’m hoping to get many years use of of it & try new things . Definitely recommend.