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froothie.co.uk
froothie.co.uk

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Customer reviews - From Customers for Customers

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  • Review Given Date
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The ordering was great came quickly.
I used it 3 days worked perfectly then the 4th day it stopped working blade doesn’t spin. Contacted support waiting for response.
I would, and have recommended Froothie to others.
I was completely satisfied with the support and service. Great communication and friendly staff.
Very fast and efficient purchase service. I can only rate the product once I begin to use it.
Arrived very quickly! thank you!
All good.
Initially there were issues making an order via the website. My PayPal payment wouldn't go through and my PayPal account ended up being suspended as a result. This cause a great deal of irritation and hassle for me. However, I paid using a credit card instead.

I didn't initially seem to receive any notification of the order. After a phone call to follow up on this, it turned out the the automatically generated email notification was in my emailer spam folder. I have never had this happen with any online orders I have placed anywhere previously. All subsequent emails from *** go to my spam folder. This fires concerns that the company is on an email distribution black list that emailer use. Bit of an issue there.

Now that an problem has arisen with the working of the blender, the support to resolve the issues is turning out to be rather poor. The information states that the issue shall be addresses in 24 hours. I haven't heard anything in over 48 hours now. I'm concerned that *** isn't mature enough to deal with the support needs for the produce.
NO STARS SO FAR
The machine i have been sent is faulty ,froothie evolve, so i am not satisfied at this point in time & await a resolution , not what i expected from a £500 machine !
Invoice ***
Order ***
STATUS: Processed
DATE: *** 20:16

I still haven't received my order or any correspondence since the invoice.
Please can you tell me what is happening and when you expect to deliver it.
the goods is as it expected even if a more detailed user's manual helps the initial utilization.
Easy to order, arrived on time.
Just wish the information book which came with it was a little more informative, I mean, what do the presets actually mean, eg Veg?
Other than that, great.

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