First Rescue Training and Supplies customer reviews - Rating: 4.9 from 62 customer reviews and experiences for first-rescue.co.uk

First Rescue Training and Supplies

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First Rescue Training and Supplies

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Partner ID	207165A84811F0F
Status	valid
Total Reviews	62
Last Updated	2021-03-02T08:35:02+00:00 2021-03-02T08:35:02+00:00

Address	First Rescue Training and Supplies Moor Lane South Duffield YO8 6TA Selby GB
Website	first-rescue.co.uk
Contact	Tel: +447730218805 Email:
Authorised representative	Craig Ward
Recommend

4.9 / 5

Total reviews: 62

Calculated from 62 customer reviews (last 12 months)

Positive 96.77%
Neutral 1.61%
Negative 1.61%

Total reviews: 62

Calculated from 62 customer reviews (last 12 months)

96.77%
1.61%
1.61%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Surjeet Thakar

Following an order made on 2021-02-25

Great

5 / 5

HOYLAKE PRACTICE

Following an order made on 2021-02-08

Was happy with the delivery of the product but was disappointed as we ordered a bee AED battery only to realise it was the gel pads and not the battery and wanted to return the battery and they said they will not accept the return. Considering the cost and shelf life of the battery it was rather disappointing that they were so unhelpful

2 / 5

We are glad you were happy with our quick delivery but sorry you are unhappy with our returns policy. We are disappointed to receive a 2 star review as we strive to give excellent service and operated within our stated terms of service. You ordered a Cardiac Science battery that has a 4 year warranty from the date it is inserted into your defibrillator. After inserting the battery into your device the AED was still not rescue ready as the electrodes had expired causing your AED to beep. Unfortunately once a battery has been used/inserted we are not able to accept a return as this is no longer a new product we can resell.
We would always advise to ring us first before ordering spares if you are unsure why your AED is beeping. Kindest Regards Your first-rescue.co.uk team

Marcus M

Following an order made on 2021-02-09

Very helpful customer service it arrived next day will definitely use again for masks gloves and sanitiser

5 / 5

Kathleen B

Following an order made on 2021-02-05

Excellent service and excellent goods and the delivery was very quick

5 / 5

Danny McCreith

Following an order made on 2021-01-27

Great price and quick delivery.

5 / 5

Hi Danny, Thank you for your excellent feedback! Your first-rescue.co.uk team

Jack Joshua O'Brien

Following an order made on 2021-01-25

Really good customer service and products are high quality. Will order again soon!

5 / 5

Hi Jack, Thank you for your brilliant feedback its really appreciated! Your first-rescue.co.uk team

Chris Clarke

Following an order made on 2021-01-18

Very polite and helpful on the phone.
Delivery was quick and the correct amount of items arrived

5 / 5

Taff B

Following an order made on 2021-01-13

Thank you *** and team for the wonderful customer service and support that you provide. It is brilliant to speak directly with you if I have any questions, and I have been so impressed by the advice and help you have given. I have greatly appreciated the promptness of processing orders and deliveries, and your willingness to go the extra mile to help out with everything. Brilliant!!

5 / 5

Hi Taff, Thank you for your amazing feedback we really appreciate it and it also helps other customers to choose our great service! We hope you will shop with us again soon!Kind Regards. Your first-rescue.co.uk team

Following an order made on 2021-01-12

Hi, good arrived today, thank you. Was due Thursday but changed date due to snow fall.
Will have a look later in week But is there a downloadable version of the CD that comes with the *** ? I don't have a CD drive on my laptop aaarh

5 / 5

Hi There, Thank you for your feedback, unfortunately there isn't a downloadable version of the CD yet! Sorry about that. Kind Regards
Your first-rescue.co.uk team

Patrick M

Following an order made on 2021-01-12

None your just fine a fast service

5 / 5

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Awarded the eKomi Gold Seal of Approval!

Customer reviews - From Customers for Customers

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