Awarded the eKomi Silver Seal of Approval!
Awarded the eKomi Silver Seal of Approval!



Customer reviews - From Customers for Customers

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Wonderful prompt service. Would definitely recommend an use again. Thank you.
Really happy with the service received. The ordering process was quick and easy, and our goods arrived on time. The storage solutions are ideal for vans, easy to assemble and install, we would definitely recommend Filplastic to other people, and are already looking at other products.
I think you have a great range of products, the website works well, ordering and payment is easy and deliveries prompt and efficient. The only gripe I have as a domestic customer is the amount of sticky tape on the packages! We enjoy the benefit of roadside collection of recyclable cardboard in my area but it can't be taken if there is sticky tape on it. It took me a lot of time and effort to get all the tape off the most recent package! I don't know if there is anything you can do about this?
My rating is about the delivery.

Everything about ordering *** I’m happy with.
However the delivery driver left my parcel outside my front door in full view and in the rain
So wasn’t best pleased having to unpack a wet cardboard box.

Other than that all was ok.
Cant fault the service. Thanks
Ordered on the 26 August 2018 and charged £*** for delivery and as at close on 31 August goods not received.

Not very good in view of the high cost of delivery.
Goods as described, promptly delivered. The helpline stated that tracking was not provided, however the carrier (DPD) provided a delivery time as they always do. That is nearly a good as tracking, Filplastic need to know this and not undersell themselves. The helpline also need to be aware that their range of clear tilt bins IS compatible with Fami Practiboxes.
No delivery timescale given when order placed. Discovered the item was out of stock only when chasing.
Excellent value, solid and practical products. Quick delivery and overall very good service.

The only improvement I would like to suggest is to send a despatch notification - luckilly someone was in when delivered (residential address) as I didnt know when to expect the order.

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