Ferriesonline customer reviews - Rating: 4.3 from 124 customer reviews and experiences for ferriesonline.com

Ferriesonline

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Ferriesonline

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Partner ID	A89D7C3D1F705EB
Status	valid
Total Reviews	404
Last Updated	2025-12-05T16:15:57+00:00 2025-12-05T16:15:57+00:00

Address

F&F srl

via Tosco Romagnola

1603, Cascina

Website

ferriesonline.com

Recommend

4.3 / 5

Total reviews: 404

Calculated from 124 customer reviews (last 12 months)

Positive 81.93%
Neutral 6.93%
Negative 11.14%

Total reviews: 404

Calculated from 124 customer reviews (last 12 months)

81.93%
6.93%
11.14%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Following an order made on 2025-12-05

A smooth booking Payment smooth too

5 / 5

Following an order made on 2025-12-02

Payment was difficult and I had to try 3 different methods (Apple Pay, Visa, PayPal), the first two of which deducted money from my credit card without issuing tickets

3 / 5

Dear sirs,
we check the procedure of your payment and several time by Your Visa card was refuse as you can see below:
HiPayResponse
{"what":"KO"}
{"message":"Authorization Refused","status":"113",
2cond attempt
{"message":"Authorization Refused","status":"113",
3rd attempt
{"message":"Authorization Refused","status":"113",
4th attempt
{"message":"Authorization Refused","status":"113","
5th attempt
{"message":"Authorization Refused","status":"113","
6th attempt
{"message":"Authorization Refused","status":"113",".
If you get a message refuse during the transaction, we do no t suggest to try several time as the credit card well keep refusing. We suggest to use a different payment method.
Best regards.
Marco - Ferriesonline.com

Your ferriesonline.com team

Following an order made on 2025-11-07

Really nice and smooth reservation and payment! To get the discount at the end was a bit tricky, maybe you could do something to make it done automatically at the beginning of the reservation, thank you!

5 / 5

Following an order made on 2025-10-24

No remarks untill niw

5 / 5

Following an order made on 2025-10-13

xxx
xxxxx

5 / 5

Following an order made on 2025-10-16

Why do we have to show proof of payment when it's made to you

3 / 5

Dear customer,
We would like to inform you that we have never asked you for proof of payment, as your online booking was made through the banking system, which, in your case, authorised the payment and the system automatically sent you the ticket. If you have received a request to prove payment, please be wary of the email as it was not sent by ferriesonline.com.
Kind regards.
Marco - Ferriesonline.com Your ferriesonline.com team

Following an order made on 2025-10-09

Everything ok

5 / 5

Following an order made on 2025-10-06

The site is easy and clear to follow through.

5 / 5

Following an order made on 2025-10-03

This is the worst attempt to book a crossing in my entire 56 years travelling to N Ireland. I still am not sure what took so long or if I am travelling In Premium Class . I shall definately fly next time and save money.

1 / 5

Dear customer,
Your booking only included a standard seat. After sending an email to our customer service team requesting an upgrade to the premium lounge, your booking was promptly amended.
Kind regards.
Marco - Ferrioesonline.com
Your ferriesonline.com team

Following an order made on 2025-10-03

Excellent easy service

5 / 5

Certificate

Awarded the eKomi Bronze Seal of Approval!

Customer reviews - From Customers for Customers

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