Certificate

Used your company as a last resort as the deadline date approached - even though I have previously used other companies in the past. You still managed to find at least one account with PPI - you're working on others still!

The email completion of documents and updates works very well and allows for a prompt and efficient service.

I have found your service to be very easy to deal with and effective.

Thanks for all your help.

regards
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Superb customer service, they explain everything, great company to deal with

Fast Track Reclaim have good customer service, however, there seems to be numerous customer and case numbers attributed to one customer, which causes confusion when addressing documentation. This may be due to different people dealing with telephone, email and letter correspondence. It is not always clear from their response which claim they are referring to.


In addition, this questionnaire is premature, as only one claim is complete. Others are awaiting investigation from relevant establishments. Hence 3 star rating, which possibly could be higher when all claims are completed.

Fast Track Reclaim have good customer service, however, there seems to be numerous customer and case numbers attributed to one customer, which causes confusion when addressing documentation. This may be due to different people dealing with telephone, email and letter correspondence. It is not always clear from their response which claim they are referring to.


In addition, this questionnaire is premature, as only one claim is complete. Others are awaiting investigation from relevant establishments. Hence 3 star rating, which possibly could be higher when all claims are completed.

Fast Track Reclaim have good customer service, however, there seems to be numerous customer and case numbers attributed to one customer, which causes confusion when addressing documentation. This may be due to different people dealing with telephone, email and letter correspondence. It is not always clear from their response which claim they are referring to.


In addition, this questionnaire is premature, as only one claim is complete. Others are awaiting investigation from relevant establishments. Hence 3 star rating, which possibly could be higher when all claims are completed.

After one successful PPI payout claim I did myself, plus one failed one, as the deadline was approaching, I referred my details onto "Fast track" as I lost confidence in attempting others. They managed to secure me one PPI payment claim I wasn't expecting. Thank you very much!

I had to block the telephone number due to the amount of telephone calls I was receiving. I was then chased for paperwork to support possible PPI claim - e.g. Marks & Spencer credit card. The only success was with the current bank I have an account with. I was then chased for payment without receiving invoices. I would not recommend this company and will be glad when they finish with my account

The contact with staff was professional and efficient and they were so friendly and pleasant.
The paperwork was send out promptly. I liked the email and text messages which kept me updated and made me feel supported. I expected the process to take ages but it was all completed in such a short time.
I would recommend Fast Track to anyone.

I had no problems with your service and I was updated when needed.
The process was simple and not intrusive.
Thank you very much.
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I would ve recommended you to others for them to use your services for ppi as have tried before with another company a little while ago without nothing so by using you I have gained thanks