Certificate

The repair is excellent and the process was relatively quick once approved by our insurance company. I am missing the red isolator boot from the positive connector for the battery. Can that be returned please?

Your service was very good. I was kept informed of progress.

The service I received from Gemini accident repairs was great. I was kept up to date with the progress of repairs which I appreciated. It was clear that time and effort was taken to ensure my car was repaired properly.

Personal service is excellent. Their staff listen. Also described all needed to be done and how.

Drop off and repairs of car was fine. I was kept updated on the status of my repair and pickup dates.
Key issues.
When I collected the car, I found the ** were left on and the car required a jump to start. Unknown if this caused battery issues, car is in for service today (3.4.24) and will include a battery check.
The car had less than 5L of fuel in the tank. When the car was collected the tank was 3/4 full. I accept that some fuel is used during the repair process, but not the remainder of the tank without a refuel.

The workmanship is excellent. The customer service was outstanding. I was kept up to date all the way along. I was very happy with the service and would highly recommend them to everyone.

Excellent service kept Informed very well and so quick thank you

Good services

The welcoming staff at both offices were wonderful.

I have just picked ip my car from you today. A very professional, honest and exceptional customer service from start to finish. When i couldget an answer from the insurance company i would from Gemini.
Highly highly recommend this company
Thank you very much for looking after myself and my car.