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Awarded the eKomi Standard Seal of Approval!

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Customer reviews - From Customers for Customers

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Je m *** à une qualité supérieure. Quand le matériel est légèrement étiré il est blanchâtre. Les robes sont néanmoins pratiques, mais au prix que cela me revient (***) je crois qu' il s agira de ma dernière commande.
Very satisfied with the order procedure, how quickly order was received, and will recommend!
The product sizing was inconsistent. Some materials and finish were not the quality I was expecting. For example when I put on a pair of faux leather pants I ordered some stitching came out. When I took this to a seamstress she told me this happened because they were not sewn properly at the hem properly - stretching the fabric when sewn, so they did not stretch with the rest of the garment. I thought one of the items was good, so I may order again if return goes nicely.
I was disappointed that I was not contacted when one of the items I ordered was no longer available. I would have liked to be contacted to select something else (or at least to have the option to select something else) since I was already paying for shipping. Now I am still in need of another nursing top but do not want to have to pay for shipping all over again.
Everything went perfectly smoothly.
The customer service has been outstanding. The communication has been great. I appreciate receiving an email letting me know my return has been received. The shipping to the U.S. was really fast and the return was very easy.
I was very disappointed with the product I bought. When you buy a swimming suit for pregnant women with Large as a size, you expect the right level of support on the breasts, which are evidently big in size. The tummy part is ok, however the breasts support is not suitable for a big size pregnant woman. And this is not what you expect from a specialised pregnancy brand. This was my first purchase and I’m extremely disappointed.

Delivery was on time as expected.
Would be good to make the returns procedure more obvious on your website.
i ended up paying customs and tax. the website gives the impression that all those things are taken care of. it should be stated at the check out. overall i got a 35 Euro dress and ended up paying 25 CAD more at the pick up, 18 CAD of which is delivery clearance fee by DHL. that was not cool.
Once again one article was not delivered as you found out that it was not available a posteriori after my order is validated. This is really annoying and you should do a commercial gesture (providing free delivery for instance). Without this article maybe I would have decided no to order and wait for more articles ....

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