Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!




Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
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  • Rating
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Jason A
I have to say the service has been second to none.
Unfortunately due to transportation issues the first unit came damaged, which can happen.
After sending and email explaining the situation the company wasted no time in contacting me straight away. A further unit was dispatched immediately with no excuses and with a genuine apology
The quality of the unit is also excellent just right.
I have no resignations recommending the company, refreshing to see this level of efficiency and customer service.
Robert G
Exerlent quality and good comunication. Would of liked a booklet for connection advice and operating the controls.
Deborah C
We brought this unit for our en-suite and were very impressed with the product. The sink was a good size, it looks lovely and has transformed our bathroom. Wouldn’t hesitate to order again.
Lisa P
Excellent service - clear and regular emails up-dating on everything from order to payment to delivery. Quick efficient delivery also. Product as advertised, appears to be of very good quality. Very pleased.
Excellent and reliable
manisha m
Really good service and had queries answered right away. Would 100% use them again
Hi Emotion,

I'd like to compliment one of your employees, ***, for the excellent service he provided me last week. *** helped me to sort out my orders as the original one has to wait for 1month to dispatch, he provides differenet solutions to me as well as walk through the whole procedure with me in terms of, returning goods with reject the delivery man for delivery, refund to my account, suddenly the original one back in stock again and i will need to cancel the first one and make another pruchase. *** is very professional and polite.

I have always been pleased with the service I receive at your branch. However, ***'s professionalism and ability to get to the bottom of the situation quickly exceeded my expectations.

Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Emotion for years to come and i will recommend friend to use it.

Julie W
Excellent vanity unit good value many thanks
Karen D
Very helpful, efficient service and no problems with getting a basin cracked in transit replaced. The vanity unit seems to be very nice quality.
Good service thank you


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