Awarded the eKomi Silver Seal of Approval!
Awarded the eKomi Silver Seal of Approval!
Emerald Doors
Emerald Doors



Customer reviews - From Customers for Customers

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Mr Pavlin Penchev
I have purchased doors from Emerald Doors twice. The quality of the doors is great. The customer service is also second to none. There was a problem with part of the order the second time (non-matching doors were delivered, probably an oversight), but as soon as I flagged it, the problem was dealt with very quickly and efficiently and I was very happy overall. Would buy from Emerald again. Best wishes, ***
Mrs Caroline Patterson
This is the first time I have used Emerald Doors as they were recommended to me by our neighbours.

The service and products were excellent. Exactly as described.

I would definately use them again and have no hesitation in recommending them.
Easy to use their website, quality of the product is good and we can’t wait to install. The delivery service is efficient, quick, However, a little too good as missed the first delivery due to timing’s which was our fault, not the haulier, but re-delivery arranged and driver was fab, carried the doors into where I needed them which was great and at no extra charge. Thanks.👍
The doors are beautiful and wonderful quality. The joiner was very impressed.
The delivery was fast - thank you so much for this, it meant I could get the room finished before baby arrives!

I would recommend Emerald Doors and I am already eyeing up what other doors I want replacing!
Excellent service from Emerald doors. So helpful and knowledgeable on the phone. Door linings and doors arrived as promised, great courier communication. Really thrilled with the doors and will be a returning customer.
Fabulous customer service. Rang for information before ordering and the person on the phone was very helpful. Courtesy call to advise my doors were available to coll at the time stated. Great product. Would definatley order again.
Good price and very quick delivery.
Nice pitch pine doors, and very helpful customer service when I needed to adjust my order!
Fantastic service again, third order with Emerald Doors and always 1st class service.
Have to saw I'm vey disappointed, and will be making a full complaint. Whilst the doors externally are exactly as advertised in the picture, they are being described as "solid timber construction" "engineered white oak".

To my surprise today when my carpenter cut into them to make them fit, we discovered they are in fact veneered white oak around a core of chipboard, and it was only through pure luck that we did not result in a situation where we had removed the whole veneer whilst cutting them to size. Had he cut the side first as opposed to the bottom, this would have happened.

This was a real disappointment as not only did it make the process more time consuming, but I was left with a situation where I had to fit the doors supplied, as we'd already removed the old ones and I needed doors in place. So we had to make do with what we had.

When purchasing something with no detailed dimensions for any outer veneer strip, that is described as "solid timber construction" I don't expect chipboard in the centre.

Be careful if purchasdsing these doors and you are expecting to cut them back considerably.

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