VOSS electric-fence.co.uk customer reviews - Rating: 4.5 from 231 customer reviews and experiences for electric-fence.co.uk

VOSS electric-fence.co.uk

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VOSS electric-fence.co.uk

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Partner ID	056CB9AC0EC7CEC
Status	valid
Total Reviews	413
Last Updated	2020-03-27T12:18:17+00:00 2020-03-27T12:18:17+00:00

Address	VOSS GmbH & Co. KG Ohrstedt-Bhf Nord 5 25885, Wester-Ohrstedt
Website	electric-fence.co.uk
Contact	Tel: 01452346204 Email:
Authorised representative	Voss
Recommend

4.5 / 5

Total reviews: 413

Calculated from 231 customer reviews (last 12 months)

Positive 91.3%
Neutral 2.9%
Negative 5.8%

Total reviews: 413

Calculated from 231 customer reviews (last 12 months)

91.3%
2.9%
5.8%

Customer reviews - From Customers for Customers

Review Given Date
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Review Given Date
(oldest first)
Rating
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Rating
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lT make a change to have company that provideS a good customer service and sends out ones order promptly.
VOSS is without doubt a company I'll be dealing with again.

Unfortunately the above dose not apply to *** A DISASTER TO DEAL WITH.

5 / 5

Everything was fantastic made a mistake on the bulbs but It was addressed right away and sent me out the correct ones and arrived within a few days super happy with my purchase will use again in future!

5 / 5

Very pleased with the product it is very successful.

5 / 5

Fab fast delivery great prices defo recommended

5 / 5

The products are good quality with swift delivery.
Any questions are dealt with promptly and helpfully too

5 / 5

Better than I thought it was going to be ...
excellent... very pleased with this product..

5 / 5

Good fence for poultry.
with the terrible storms we had a couple of pins sheared right off in the ground otherwise no problems

4 / 5

The appearance and workman ship of the design is more than 5 star. Even the packaging as well. I fitted both units on SETTING 5 one at the front the other at the rear. The 3 visiting cats inspected both (seen on security cameras) 2 days ago I reset both to No 1 The cats still visit I took photos of one cat, close to the unit. I can send you a copy. I believe you about the system having time to build up in the cat so am not worried YET I must have *** that may take sometime to get the message

2 / 5

Hi there, it seems to us that your unit might be faulty. Please contact our customer service and they will look into this for you. Your electric-fence.co.uk team

Delivery times not as stated, even when chased still give out false delivery times. Five working days in and still no delivery. No apology. Also claim to have largest UK stocks, another falsehood as they dont have any UK stock all stock is held in Germany. Overal misleading and poor service with no apology for failing to meet THEIR advertised service levels. Initial impression from website was good will not be ordering fencing or anything else from them in future. ***

2 / 5

Dear …, shown delivery times are for reference only, and are not guaranteed. No delivery service has a 100% delivery rate, even Royal Mail next day. Our stock is in Germany, since we deliver directly from the manufacturer. Since there is no middle man, you benefit from better quality at lower prices. Yes the stock is not IN the UK, but it is the largest offered in the UK. There is absolutely NO WAY that our advisors have not apologised for a delayed delivery or given out false delivery times, whether on the phone or by email. I can personally vouch for each one of them. We do understand how important timely delivery is, and are also disappointed when our courier services fail us. Unfortunately, losses and delays are unavoidable part of online shopping and we ask our customers for their understanding in such instances. Kind regards / Nik Mischiew / Manager Your electric-fence.co.uk team

100% satisfied with everything bought from your website. Fantastic quality fantastic prices!

5 / 5

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