Certificate

Always great service and products

the pre-purchase advice was second to none. The advisors were pleasant not pushy and answered my questions readily with good knowledge and advice.
Te delivery was made on time without fuss or damage. Thank goodness for couriers like DX and please do not ever consider going to Hermes they are absolutely appalling in our area at least.
I have not applied the treatment as the ambient tempreture has been too low

Great guidance and swift delivery

EXCELLENT SERVICE ALL ROUND. PRODUCT EASY TO USE

I have ordered the next five litres of C-WD Fire Retardant Solution. The description on the website was spot on but I wanted to check if I needed to use a varnish over the top and when I called The receptionist asked me to hold until she could reach one of the technical experts and I was advised how the chemical pemetrates the surface of the wood and the varnish is only needed for non porous wooden surfaces. I dont know why I never thought of Fire-proofing our loft before now - its all wood holding up the roof and we had lightning strike the house in the last couple of years via a large tree so once treated inside - we won't need to repaint as it doesnt degrade. tHE CONVERSATION WAS VERY REASSURING. Thank you...***

ordered on line on this occasion, but have ordered via customer services in the past

4 stars. The product came in a timely manner. A bit pricy but hopefully will not be put to the test as we purchased fire retardant spray for our curtains.
The only negative is that every time the curtains are washed they require a re-spray which is becoming very costly.

Very Good

Very helpful website that answered all the product details I needed and delivery was next day as promised.
Thank you I would certainly pass your details on to interested parties.

Easy to purchase, very good follow comms. Perfect delivery schedule, even during these difficult times on Lockdown number 3!