ChampagneKing.co.uk customer reviews - Rating: 4.8 from 125 customer reviews and experiences for champagneking.co.uk

ChampagneKing.co.uk

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ChampagneKing.co.uk

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Partner ID	3510AD68F008799
Status	valid
Total Reviews	381
Last Updated	2021-04-13T13:42:19+00:00 2021-04-13T13:42:19+00:00

Address

Champagne King

Unit 8, Hurworth Road

Aycliffe business Park, DL5 6UD

Website

champagneking.co.uk

Recommend

4.8 / 5

Total reviews: 381

Calculated from 125 customer reviews (last 12 months)

Positive 97.64%
Neutral 0.79%
Negative 1.57%

Total reviews: 381

Calculated from 125 customer reviews (last 12 months)

97.64%
0.79%
1.57%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

The service at Champagne King is excellent. I have used them several timeS. I live in the US and have used them to send gifts to family and friends. The last one being to my sister for her birthday. As the delivery day was the day before a bank Holiday they contacted me to say that they would be sending a day earlier but had marked on the package that it was not to be opened until the specified day. I was impressed that they contacted me to let me know what was happening, This personal service really makes a difference.

5 / 5

I’ve used you guys on a few occasions and the service, customer care and products have been 10 out of 10 flawless. But this time around it was an expensive champagne and it has all marks on it. In very poor condition so was very disappointed.

1 / 5

Dear Client,

We have been trying to reach you on several occasions via email and phone to discuss this with you, unfortunately we have not received a response therefore we were unable to help.

After looking into your order we can see this was delivered successfully on Saturday 20th March and there was no contact from you until we received the eKomi comment on 6th April therefore we were unaware there were any issues at all. We always strive to stay flawless and therefore had you reached out to us at that time, we would have requested pictures, arranged for this to be collected then, once back with us we would have shipped another product.

Thank you again for your comment.

Your sincerely,
The Team at Champagne King
Your champagneking.co.uk team

*** was excellent at customer service
I have ran businesses for 40 years plus and understand the value of customer service

I was not certain which champagne to choose *** give guidance and kept me informed of delivery

5 / 5

For the special occasion Champagneking have the right thing. Bubbles with a bit extra appeal

5 / 5

Ordered for my dads birthday and it arrived bang on day and time and whiskey is exceptional! Made my dad very happy and merry 😁 on his birthday. Highly recommend. Thank you

5 / 5

Easy to use website, great pictures, delivery date chosen for Saturday 13th and delivered on that day at 9.39 - perfect transaction and will definitely use again, thank you

5 / 5

Good service, Great Champagne.

5 / 5

Service was excellent, delivery took place the day after the order, which was exactly what I wanted.

Thanx a lot!!

5 / 5

Bought as a gift for a client and was very well received!

5 / 5

Thoroughly recommended! Everything as promised and fast helpful response to questions. A great way to treat someone special to a bottle of bubbly.

5 / 5

Certificate

Awarded the eKomi Gold Seal of Approval!

Customer reviews - From Customers for Customers

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