ChampagneKing.co.uk customer reviews - Rating: 4.9 from 41 customer reviews and experiences for champagneking.co.uk

ChampagneKing.co.uk

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ChampagneKing.co.uk

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Partner ID	3510AD68F008799
Status	valid
Total Reviews	222
Last Updated	2019-07-27T08:30:43+00:00 2019-07-27T08:30:43+00:00

Address	Champagne King Unit 8, Hurworth Road Aycliffe business Park, DL5 6UD
Website	champagneking.co.uk
Contact	Tel: 00441325 313 941 Email:
Authorised representative	Mccall
Recommend

4.9 / 5

Total reviews: 222

Calculated from 41 customer reviews (last 12 months)

Positive 99.1%
Neutral 0%
Negative 0.9%

Total reviews: 222

Calculated from 41 customer reviews (last 12 months)

99.1%
0%
0.9%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Easy to order, delivered on time.

5 / 5

Would recommend, beautiful bottle of Vintage Champagne delivered quickly and nice packaging.

5 / 5

Top....

5 / 5

very informative when they told me they had a stock issue and bent over backwards to get order to me for when I needed

helpful staff and great service - and enjoyed the Champagne!!

5 / 5

Brilliant service and great updates on delivery status. Would definitely recommend to others. Recipient very happy with the present, couldn’t be happier .

5 / 5

Improvement not possible. Perfect service from start to finish! Thank you!

5 / 5

Bought for a gift. Came fast in the post. Box is beautiful presented. Packaged well.

5 / 5

Unfortunately I was not happy with our purchase! I ordered a champagne & glasses gift box set, when it was delivered it was a boxed champagne bottle & separate box with glasses!! Not the pictured Veuve clicquot duo box with champagne one side & glasses the other! It was a wedding present & presentation is everything!! Very disappointed..

1 / 5

Hi Amy,

First of all thank you for your feedback, as with all feedback we do take this serious and respond accordingly.

After looking into your order I can see you opted to purchase a bottle of Veuve Clicquot Brut Champagne with LSA Moya Flutes, this is detailed on the site in the description as “Veuve Clicquot Brut Champagne Gift Box 75cl & 2 LSA Moya Champagne Flutes” therefore I am therefore a little confused as to why you think this was a ‘duo’ box with champagne one side and glasses on the other. There is no mention of two bottles or a ‘gift box set’ just the picture of 1 bottle of Veuve in the Veuve Gift Box and the 2 glasses.

With the above in mind I have tried to contact you by phone to suggest we have this collected and returned for a full refund however, the telephone number you have provided is only showing 10 digits therefore an email was sent to ask the question along with a follow up email, unfortunately there has been no reply.

We pride ourselves in what we sell and would not mislead any one in any way, we always also go that extra mile hence our suggestion that if you are not happy with the purchase we will offer a full refund once returned. If you would like to contact us to discuss this further please do not hesitate to do so.

Kind Regards,

The Champagne King Team
Your champagneking.co.uk team

Excellent service. Great item, reasonably priced and super quick delivery - can't fault them.

5 / 5

speedy and good price

5 / 5

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