Downlights.co.uk customer reviews - Rating: 4.7 from 399 customer reviews and experiences for downlights.co.uk

Downlights.co.uk

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Downlights.co.uk

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Partner ID	78778F165215C1C
Status	valid
Total Reviews	6842
Last Updated	2026-04-14T20:01:51+00:00 2026-04-14T20:01:51+00:00

Address

Expert Electrical Supplies

Unit 4A Buckley Rd

OL129EF, Rochdale

Website

downlights.co.uk

Recommend

4.7 / 5

Total reviews: 6842

Calculated from 399 customer reviews (last 12 months)

Positive 95.59%
Neutral 1.68%
Negative 2.73%

Total reviews: 6842

Calculated from 399 customer reviews (last 12 months)

95.59%
1.68%
2.73%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

derek r.

Following an order made on 2026-03-31

As always, fantastic service from downlights.co.uk with great products at great prices. Delivery is always swift. Will continue to use them and recommend them as great company to deal with.

5 / 5

Jeff P.

Following an order made on 2026-03-31

Great service, prompt, helpful and very good value for money lighting. Will as main supplier for lights.

5 / 5

Liam T.

Following an order made on 2026-03-30

Got exactly what I needed

5 / 5

Kevin M.

Following an order made on 2026-03-30

Great company, fast delivery, order was correct and price was good.

5 / 5

It’s awesome to hear you found our delivery quick and your order spot on! We always aim for great prices too, so it’s fantastic that you noticed. Hope to see you again soon! Your downlights.co.uk team

Ivan D.

Following an order made on 2026-03-26

No complaints

5 / 5

It's great to hear you have no complaints! That kind of positivity really makes our day. If there's ever anything we can do to make your experience even better, just let us know! Your downlights.co.uk team

Jaswant B.

Following an order made on 2026-03-30

The lights ordered were great arrived on time

5 / 5

It’s awesome to hear you loved the lights and that they arrived on time! We’re glad they met your expectations. If you need anything else in the future, just let us know! Your downlights.co.uk team

David w.

Following an order made on 2026-03-30

Light fitting had minor scratches (black finish), if I wasn’t short of time for finishing the project I would have set it back.

2 / 5

Hi David,

Sorry the hear the fitting was damaged upon receipt. If you would have let us know we would have been more than happy to replace.

If you do need anything else, please do not hesitate to get in touch. If you speak to me directly I'll look into a discount off your next order.

Thanks,

Matt Smith
Operations Manager Your downlights.co.uk team

William A.

Following an order made on 2026-03-30

My order was delivered to a DPD locker as requested. However the locker didn’t work. I’ve now logged 2 calls and the salesperson promised each time to call me back to sort this out. No such call has been made.

1 / 5

Hi,

Sorry to hear there has been issues with the delivery and this wasn't dealt with as swiftly as it should have been.

I've found the initial colleague you spoken to who was dealing with this went on holiday under the impression this had been sorted with DPD. This wasn't the case and I can only apologise.

I can see that someone sorted this for you today and has reshipped the goods.

Kind regards,

Matt Smith
Operations Manager Your downlights.co.uk team

Ian M.

Following an order made on 2026-03-22

Excellent service and support. Goods ordered online and dispatched and delivered promptly. I received a call from customer support to update me on my delivery as they needed to check my details I had entered but goods arrived as discussed, well packaged and great value for money. Will use again without the need to shop around, they are top value, thanks.

5 / 5

Ian T.

Following an order made on 2026-03-24

Good fast efficient service

5 / 5

I’m so glad to hear that you found our service fast and efficient! It’s great knowing we could meet your needs quickly. Looking forward to helping you again soon! Your downlights.co.uk team

Certificate

Awarded the eKomi Silver Seal of Approval!

Customer reviews - From Customers for Customers

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