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A handy reminder to renew our battery, a simple procedure to re-order and a prompt delivery.

I ahve an account but you dont send out ordered items until paid for, what the point of running an invoice and account system when as a company I cant order things and pay them in the fullness of time, this has lead to a vessel having out of date pads due to the accounting system we use not realising you dont send out things until you've been paid.

Bit of a delay in delivering the ordered item, but kept informed of what was happening and why it was delayed.

We were disappointed in the cost of the P&P to N. Ireland. Will be sourcing locally in future. Thanks.

You were able to supply a Defib battery within 2 days of my order which having regard to my experiences in trying to source this item elsewhere was quite exceptional.

This was bought for our Men's Shed where the average age of the members is 70+ and Cardiac Arrests an unfortunate likelyhood.

The unit arrived quite rapidly and I am happy to say we have not had to use it yet. It seems quite simple though and I can only hope it lives up to our expectations if we ever have to use it.

The HeartSine Samaritan AED Wall Bracket is a different matter though! It took a long time to arrive, is nothing like I expected it to be in that it is just a wire frame; that does not fit the unit well. At £*** it is very poor value for money; so poor in fact that our Men's Shed has constructed a box to mount on the wall and are not using the very overpriced wall bracket.

A quick delivery service. Defib looks great and I hope never to need to use. The proof will be in the pudding when this event occurs

the staff were very helpful when I encountered a problem ordering online, sorted out and helped me purchase correct item. Delivered quickly. Highly recommend Defib Shop

Thanks so much you were able to give me the correct part advice and I received our new battery within a few days great service

Quick and professional. Very clear website.