decantalo.com/en customer reviews - Rating: 4.6 from 1024 customer reviews and experiences for decantalo.com/en

decantalo.com/en

We have the widest range of any online wine shop, and we have one major commitment: to offer you only the best wines, at the best price and with the best customer service.

Less

decantalo.com/en

We have the widest range of any online wine shop, and we have one major commitment: to offer you only the best wines, at the best price and with the best customer service.

Less

Partner ID	A7D18205D5143BB
Status	valid
Total Reviews	19151
Last Updated	2026-01-02T11:13:07+00:00 2026-01-02T11:13:07+00:00

Address

decantalo.com/en

Puig i Cadafalch 26

08191 Rubí ES

Website

decantalo.com/en

Recommend

4.6 / 5

Total reviews: 19151

Calculated from 1024 customer reviews (last 12 months)

Positive 94.95%
Neutral 3.15%
Negative 1.9%

Total reviews: 19151

Calculated from 1024 customer reviews (last 12 months)

94.95%
3.15%
1.9%

Customer reviews - From Customers for Customers

Review Given Date
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Review Given Date
(oldest first)
Rating
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Rating
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I made a purchase in Nov and was told I would receive my wines by the 12th of Dec. I purchased a lot of wine to go with our holiday dinners. I did not receive my wine until the 26th of Dec in the evening. The problem was that nobody answered my mails or tried to help me with the issue. There is no phone number to call and the internet you just sent a form, which I did, and no response. Horrrible customer service. No response. I finally got a mail on the 2nd of Jan from Decantalo saying we see you got your wine. No apology. Nada. If you want wine with in a month and can wait until it goes bad them use them.