Certificate

Very good. Time saving with Easy payment.

Efficient informative and friendly.

I went to oursource city and the AXA representative has no clue what an travel insurance was. At first the website did not allow me to buy an insurance and I had a reresentative that phoned me houra later. I needed a Shenghen insurance fast as I was applying for a visa. Needleas to say that with a late response and office not knowing, I waa stranded When I tried again on line, it finally worked effortlessly. *** was very helpful when he called, but I have been n very dissapointed.

Fine

Excellent service

I would like to thank all the team that who supported me during my situation.

Called the call center *** twice… first time i landed in Bahrain, second time in Dubai whereas i’m in Qatar and needed the Qatar team to renew my motor insurance. Just to improve on that, otherwise provided service is great !

Very simple and very quick to close a previous motor policy and open a new one

Staff is supportive.

I have the following observation and feedback:

1. I have not received my documentation through email unlike my previous years experience.
2. My paper has some mistakes that it can not get processed in ROP.
3. Today 2nd day in a row no one answers the calls in call center

Regards