Certificate

Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!

Luxury UK™ - Kitchens & Bathrooms
Luxury UK™ - Kitchens & Bathrooms
Custom Made Kitchens & Bathrooms

More

Less


Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)
Fitted my dads kitchen and made a very good job of it. We were a bit concerned as he is getting on a bit but everything went like clockwork.
got kitchen fitted. good quality, good value fitting men done amazing job
We are very happy with our new kitchen. The designer, ***, listened carefully to our requirements and came up with some very helpful suggestions on his initial visit. He then guided us through several iterations without hurrying the process to arrive at a final design that we were happy with. The branch then ensured that the kitchen furniture and appliances were delivered to us as promised taking into account a number of access challenges at our property. The fitter, ***, did a first class job for us including some specific modifications required to optimise the use of our kitchen space. He worked hard to ensure that the job was finished on time without compromising quality and took the trouble to talk us through the various features of the kitchen and appliances. The site was left neat and tidy.
All in all a great experience and we would have no hesitation in recommending this team.
Just had a kitchen installed by the team and couldnt be more delighted. My wife and I gave them a challenge of a country style kitchen. We were extremely impressed with the customer focus from Claire in the office to chris in the design process who showed extreme patience as we took hours designing our kitchen. Its a shame I cant upload the picture here but its stunning. Big shout out to our fitter who was so meticulous about his work and allowed us to add little extras without complaint....a true gentleman.
I cannot complain about my experience as their pre/post sales service and support were exceptional. The price they quoted was definately reasonable when compared to Magnet/Wren Kitchens.
All the best guys and keep up the good work!!
WE LOVE OUR NEW CUSTOM KITCHEN. GOOD QUALITY AND EXCELLENT VALUE. FITTERS ARE VERY VERY GOOD.
My kitchen project experienced a fair share of ups and downs alongside a year long house renovation, pretty much a new house build. However, I am more than happy to award a full 5/5 star rating on the excellent customer service received from *** and all the team throughout the whole process.

I feel I have been 'well looked after' by *** particularly, who on several occasions for the duration of the project offered the very best help and support he could. This included parts needing to be replaced for example, which they always did promptly and as quickly as they could.

The kitchen and appliance costs seemed competitive to begin with and, as we went on further reductions were offered, which was obviously really appreciated and yet a further reason I chose nick for the project.

From a personal perspective based on my experience I can say that my decision to choose *** over their competitors was 100% based on buying the 'person' and not the product. I had been reading comments on this website and one particular review that caught my attention, particularly as the customer wrote how attentive to detail the sales person was and so pleasant to work with. This is what I was looking for and from the outset I can honestly say that I experienced the same and so much more. It is difficult to commend highly enough. *** has a wonderful personality and is extremely experienced at what he does. He is very creative (something I personally was drawn to and looking for) courteous and highly professional throughout. I felt very strongly that *** understood me and what I was looking for in terms of adding my own uniqueness not just to the kitchen but the property as a whole; and he achieved this. As the project went on, *** ended up designing most of the rest of my house too! I liked asking his opinions on many other aspects of my house build; what would work in other rooms alongside the open plan kitchen for example. Tiles, colours, fabrics, materials (wood, steel, brickwork etc) that were mostly his ideas were so incredibly helpful and I can't thank him enough.

The cost of my kitchen was £*** which included appliances as well. I would mention that nick offered me an amazing price for a particular cooking hood that I loved. I bought it but sadly had to exchange it for a different type as it was far too big for the space. However, their price was far cheaper than John Lewis and competing shops, which is quite remarkable really. I was genuinely sad to return that beautiful looking cooker hood! If you request a visit on the back of this review ask *** which cooker hood I am referring to, although you'll need a lot of space to accommodate it! What a statement piece though.

In conclusion then, a well deserved 5/5/ star review. I would encourage anyone to book a design. Ask to speak to *** and say that *** sent you over. I am sure they will appreciate that.

Thank you so much guys for an above and beyond service and all the very best for the future. I will of course be highly recommending you to friends and family looking to upgrade an existing kitchen and those looking to installing a brand new one.
Five star from start to finish design was change three times no problem with any body all staff helped fitter was the best craftsman I have seen for along time nothing was to much trouble he changed to doors which saw as faulty look ok to me did the job in one week all rubbish take away kitchen cleaner we altered the design on his advice looks magnificent have recommended to my friend
What can I say I am lost for words. If I can put it simply into a sentence I have received a sterling job from start to finish!!! ***, and *** on the design team including *** our kitchen installation manager. I can only promise you that you will experience a well oiled machine, a team that is engaged and reassuringly experienced with passion and a personalised touch! Thank you guys for making and delivering to us, our house and our home a kitchen that is of an exemplary show room standard and a first class consistent service. Thank you.
I recently had a new kitchen installed and im very pleased I found this website. The selection choice was excellent with lots of example kitchens to view. They were really prompt in arranging times to come by and measure up as well as being really helpful if I had any queries. The actual craftsmanship was superb, a really high quality finish. They paid particular attention to the smaller details and accommodated everything I asked for. I had challenges installing a breakfast bar opening into the lounge but once settled they were able to install and were on hand to advise and assist. Highly recommended. Thanks again!
We had our kitchen installed late last year and are very happy with the quality and design of the kitchen. We also think it is very good value for money as we have had high quality white goods installed at very reasonable prices.

*** - the designer - is very pragmatic and is happy for you to shop around for the white goods that you want as opposed to others who will only supply their brands at inflated prices. By contrast *** will take what you want, shop around and get it for you at a good price. ***’s design was great and again very pragmatic keeping in mind he was working from architect plans rather than a 'real' space at that point.

We did have some big issues around delays for the delivery and installation of our kitchen. As our kitchen was part of a broader rear extension project this caused major knock on issues, costs and delays for us. While I think the company dealt with my complaints professionally they did lack a little empathy at times and we had no real gestures of goodwill from them keeping in mind the issues the delays were causing us!

That said, having had a month now to reflect we are very happy with the kitchen and the quality of what has been provided. Small details like dealing with the stonemason for us once we had picked out the piece of granite for our kitchen island was really helpful. We would definitely recommend *** and his company. Great quality, good service and excellent value.

Loading...

What is eKomi?

eKomi provides an independent and transparent feedback collection and management service. eKomi collects real customer reviews for shops, products and services.

The eKomi Seals