Certificate

Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

Coolrocks
Coolrocks

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Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
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  • Rating
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Will S
We could not be happier with the service *** provided, taking the time to come to us and not felling pressured in any way. This was the second time using CoolRocks and will most certainly be using again in the future.

Thanks ***
*** & ***
MICHAEL R
Excellent service all round from *** and his team
Lucy M.
David came to our house for a wedding ring consultation and it was a wonderful experience. We’d previously been to some shops on the high street and had felt a bit deflated as the choice of rings and the information about the different styles was lacking. It was a completely different experience with David and he spent time chatting to us, getting to know us and seeing what we were looking for. He was very knowledgable and patient with us. After trying on lots of rings we found our dream wedding rings and are delighted. I cannot wait for them to arrive now. I would highly recommend buying wedding rings this way and having a lovely relaxed experience at home whilst choosing.
Mel S
*** at Cool Rocks provided such a personalised and intimate service despite it all being via post and over the phone. I felt he listened to ehat we wanted and helped guide us with his expertise to providing us with our perfect wedding rings. It was so much more personal than any shop experience and I will certainly be back for my eternity ring!
I cannot recommend Cool Rocks more highly.
The pricing is very competitive and you are talked through each metal option pros and cons, clarity of stones and never felt rushed into making a decision. We were sent samples for sizing, width and style options too.
The best shopping service and all from the comfort of my own home.

I'll be back!
Richard D
Just received the rings! Even during this difficult *** still went over and above.

Many thanks Coolrocks! We love them

***
Sarah H
We were more than satisfied with the service we received from ***. He made us feel very relaxed and was very patient with us when choosing our rings, he didn’t push us to make a decision on the spot. He was very professional and took a real interest in our wedding. I would highly recommend Coolrocks to my family and friends.
Katherine M
Huge thanks to *** for his kindness and excellent customer service.

*** helped replace my engagement & wedding rings after I’d accidentally lost them. He went above and beyond to find the exact match again. Such a lovely man and always so friendly to talk to.

Thank you for all your help and providing an amazing experience for us again, just as you did the first time round.

***
Jen C
We met *** team at the National wedding show and were instantly impressed with their professionalism. Then *** came to our home (COVID secure) and spent a few hours with us, being patient and letting us try on lots of different styles to find our perfect rings. Would 100% recommend *** and Coolrocks.
Sara K.
Very friendly and individual customer service from the beginning to the end of the process.
Connie C
Amazing service, *** was their to answer all our questions.
Received our sample rings the day after speaking, This helped us make our decision.
Can’t wait to see our chosen rings.

Wouldn’t have gone anywhere else.

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