Certificate

Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

Coolrocks
Coolrocks

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Customer reviews - From Customers for Customers

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  • Review Given Date
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We would thoroughly recommend Coolrocks, great friendly and personal service, we are so pleased with our rings
Amazing service and understanding of our needs. Very professional and I’ll recommend them to everyone. I won’t be going anywhere else for my next jewels :-)
The only thing on which I would comment is that the website said that a login could be created after paying for the order but in fact no such option was provided. As a consequence there was no way of checking order progress, so I had to email to find out when the ring would be shipped. That said I had a very prompt response to my email - thanks! Otherwise very pleased with the ring itself.
Amazing service from the start. *** was able to design a unique ring that we both loved and was even better in person than I expected. Would definitely recommend and will not hesitate to come back in future!
Fantastic service!! *** was amazing in helping us find our perfect wedding bands. From the first initial call I had with *** I knew we were in good hands. He was very personable, professional and patient. When choosing our rings be made us feel at ease, he didn’t put any pressure on us to pick them straight away. When we chose our rings he kept us up to date throughout the making of them and the delivery. I will definitely be returning to Cool Rocks, especially ***, and recommend to friends and family.
Delighted with our wedding bands. Fit perfect and exactly what we were after. Would recommend cool rocks to anyone looking to purchase wedding rings.
Will definitely recommend. One of the best services we got in the preparation of our wedding.

*** took his time to show us all the different ranges of rings. He was also very flexible and accommodating when l changed my mind about the ring l wanted.

I will definitely go again! I highly highly recommend.
*** was a great help when it came to choosing our wedding rings. Listened to what we wanted and gave different options, while not being pushy! Very glad to have ordered our rings through cool rocks.
Great experience - would recommend cool rocks to anyone needing to get wedding rings. We were really not looking forward to heading to a jewellery quarter, so ***’s approach was a breath of fresh air. We never felt rushed and spent a good 3 hours talking and picking rings for my fiancé and I. Can’t wait for them to be sent through!
Brilliant customer service and felt very personal. Good knowledge off products.

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The eKomi Seals