Certificate

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Reference: 47247
I received a knit with a jumper hole for gucci. I first contacted your website Monica, but she told me that she had not opened it. The hole is not your problem, and the return shipping fee is our responsibility! For a piece of clothing with holes, you can contact GUCCI. This is the problem of the clothing itself. You can’t be held responsible, and you have found many reasons. (In addition, I can tell you that for all the reasons, I can find evidence. Panic!) The superficially good service, in fact, only has a little after-sales problem, and there will be no guarantee. A 30-year store will not need credit because of such a little money! ! ! For the truth, I will insist, please wait! ! !
(In addition, this letter may eventually enter the hands of the website staff, perhaps it is useless at all, but I have to write it!)

My favorite store 😍

*** e veloce come sempre!!

Great service, received my refund really quickly & also received my new item that I ordered within 3 days would definitely be ordering again.

The best quality.
The best service.
CoccoleBimbi is the best!

Fantastici. Ho *** *** volte su Coccole Bimbi e mi sono sempre trovata molto bene. Sono molto veloci con la spedizione e la confezione è sempre impeccabile.

Ordine perfetto e arrivato velocemente!

I found the customer service was very unprofessional. I received an order from you with no return label or documents in the box. I made 6 e-mail attempts (with ***) and 2 chats and 3 international phone calls to try and get documents sent to me. Finally 1-1/2 weeks later I called Italy from the US and spoke to ***. She e-mailed me a label but the documents were not sufficient enough to return. I had to fill out international forms at the FedX store. I requested to *** to please wave my shipping return fees because of the inconveniences I have experienced with your company. (International phone calls etc.) She said absolutely no fees will be refunded. I love your products but unfortunately I will never order anything else from your website. Your customer service is completely shocking and unacceptable.
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L'ordine è arrivato molto velocemente e il prodotto era perfetto!

Coccole top! *** *** *** ve***ce. Avevo già utilizzato il sito in passato e *** *** *** *** in futuro.