Awarded the eKomi Gold Seal of Approval!
Awarded the eKomi Gold Seal of Approval!
Cass Art
Cass Art
Cass Art, is the UK's leading independent art stores and provider of the world’s top creative art materials was founded by Mark Cass in 1984. We are committed to encouraging everyone to realise their creative talents, believing strongly that art brings freedom through creative expression. Cass Art supports and promotes emerging talent through a number of prizes and numerous art initiatives across the capital as well as strategic partnerships with the ICA, National Portrait Gallery and the Royal Academy alongside many more. Cass Art are also proud to support the Cass Sculpture Foundation, a British charity, dedicated to commissioning new work from emerging and established artists.



Customer reviews - From Customers for Customers

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Very good efficient service.
when the postman posted my charcoals to the wrong address and broke them as he forced them into the letterbox, i mentioned this to Cass Art who displayed lovely concern, reassurance and offered replacements. Their Customer Services are second to none - very friendly and professional people who make everything personal. Fantastic.
When my order arrived, it was clearly damaged but *** at CassArt accepted my complaint, responded quickly and replaced the goods which were sent by courier the following day so I was very happy with the complaint handling procedure. My comment is about storage and checking of goods before they leave the warehouse. The box was dented, clearly broken in one corner and no one had checked the goods before dispatch. *** copied my email to the warehouse supervisor but, the damaged goods should not have left the warehouse. There needs to be a goods check in place before dispatch from the warehouse.
I regularly obtain gift vouchers for other people and the last x have been sent to me, rather than the email address I have provided.
I have also recently discovered that one I thought I'd sent last year never reached either of us, although I was charged for it.
Having said that, I know that the recipient is always happy with the purchases he makes from Cassart, so no worries on that front!
Cass Art I'm very sorry to hear you have had issues with gift vouchers you bought. We will contact you to arrange an alternate address to resend them to. Your cassart.co.uk team
Good product, bends slightly when stretched with paper, so an extra 1-2mm would be my recommendation, but arrived on time, and well packaged. Good service
Cass Art is amazing! They are the only art shop I deal with in the UK. The staff are all real artists so very knowledgable and friendly and they have a really wide range of products for all disciplines. They also offer discounts very regularly (online and in store) which make items incredible value for money! I highly recommend shopping here. I can walk around for hours just looking at things!
I found the website easy to use and I was able to find the items I wanted quite easily.
When I have visited the shop I have found the staff most helpful.
Cass Art are doing a grand job, keep it up.
The website was very easy to navigate around, to find what I was looking for. Placing my order was swift and easily accomplished. I did struggle a little to find where to apply a gift voucher I had been given. Eventually, I found where to enter the gift voucher code at the checkout. It would be handy if I could apply a gift voucher to my account (as I am able to do on ***). This way I could keep purchasing from Cass art until my Voucher was used up.
Your website was easy to use and very helpful in finding information for the click & collect service. My order was processed quickly and was ready for collection a day earlier than expected. I would definitely recommend you to others and you will be first on my list next time I require fabric paints! Excellent!
I am very pleased with the set of Rembrandt Soft Pastels I recently purchased, the quality is excellent and the 120 half length general selection, has an excellent range of colours. It is perfect for drawing landscape, seacapes and portraits. The product was packaged very well and with a rapid dispatch and delivery. I recommend Cass Art and won’t resitate to order in future.

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