Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!




Customer reviews - From Customers for Customers

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Excellent service! I ordered the gift in the United States on Tuesday morning, and it was delivered to the UK residence the following afternoon (and it was a remote address to boot). The recipient was thrilled with the gift, and I was thrilled with the service. Will definitely use again! Highly recommend!
Very happy with the service you provided .
The service at Bottled & Boxed was AMAZING. One of the bottles of wine we sent out got in a muddle with the couriers and *** in customer relations sorted it all out for us. She was delightful, friendly, helpful, incredible. I think she should be the gold standard for everyone dealing with potentially unhappy customers on the phone. Thoroughly recommend.
Very good to deal with. Wonderful champagne. Prompt delivery - couldn’t have been better. Highly recommend
We are very pleased with the prompt delivery of wine cases to 18 different home addresses in the UK. We are also very satisfied with your customer support, especially with ***! We would certainly recommend Bottled & Boxed to others.
I wish I could have given more stars because everything was very good apart from the carrier they used which was DHL. I had paid extra for a Saturday delivery for my son's birthday and received an email from DHL on Friday night to say that there would be no delivery until the following week.
This was the third time I have had the same problem with DHL, paying a premium for a Saturday delivery and it then turning up the following week.
Bottled and Boxed were very apologetic.
Brought a bottle of Champagne for a friend as a milestone birthday gift, so chose the luxury box option which was really appreciated and made the gift all the more special. The ordering process was simple, straight forward and efficient. One comment to make would be I didn't realise that there are various options for who would deliver the gift and the tracking options differed depending on who you used. The courier we had wasn't very clear on the tracking options, but it arrived on time.
I've ordered from Bottled and Boxed a few times; they have a great selection of gifts, and their delivery service is always prompt & reliable - highly reccommend!
This is the second time we've used them and go the same great service as the first time. They accommodated our special requirements without any issues.
I have recently begun ordering gifts for our clients from Bottled & Boxed and have not been disappointed. The ordering process is simple, delivery reliable and the gifts have been greatly appreciated. I was impressed enough to order gifts for some of my family too!


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