Certificate

Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!

Bob & Lush United Kingdom
Bob & Lush United Kingdom
Made for the dogs we love

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Bob & Lush United Kingdom
Bob & Lush United Kingdom
Made for the dogs we love

More

Less

Partner ID 364A9D325640F40
Status valid
Total Reviews 4595
Last Updated 2019-12-12T09:30:43+00:00 2019-12-12T09:30:43+00:00
Address

Bob & Lush LTD

Unit 28a Werdohl Business Park, Number O

DH8 6TJ, Consett
Website bobandlush.com
Contact
Tel: 00442073057166
 Email:
Authorised representative Anders Schönberg
Recommend
4.5 / 5

Total reviews: 4595
Calculated from 776 customer reviews (last 12 months)
  • Positive 94.67%
  • Neutral 2.61%
  • Negative 2.72%

Total reviews: 4595
Calculated from 776 customer reviews (last 12 months)
  •  94.67%
  •  2.61%
  •  2.72%

Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)
Linda Faulkner

Following an order made on
Brilliant service very friendly
5  / 5
Ange G

Following an order made on
Overall customer service is excellent with very helpful and friendly staff. However website is confusing when trying to amend my regular orders. I would recommend to others though. Very pleased.
5  / 5
Jennifer L

Following an order made on
Whenever there have been problems with deliveries, they have been dealt with immediately and very satisfactorily.
5  / 5
Gill Evans

Following an order made on
Very prompt response to my order which arrived sooner than expected. Thank you
5  / 5
Susan Fletcher

Following an order made on
Certainly recommend your service. Very fast delivery & when I made a mistake on my order you quickly put it right
5  / 5
Annelies Willerton

Following an order made on
Have been with *** and lush for a while and am really happy with them. We have always had fantastic customer support - the staff are so lovely and helpful on the phone. Highly recommend!
5  / 5
Nicola Martin

Following an order made on
Fed up with receiving these surveys after every scheduled monthly delivery. Feels meaningless. Complained a few times about the zip mechanism on bag, felt ignored
3  / 5
Allan Briddock

Following an order made on
The wet and dry food is great and my dog loves it. However, the packaging is not environmentally friendly at all and will prevent me from making this my dogs regular food.
5  / 5
Tracey H

Following an order made on
We love *** and Lush our dogs can’t wait for feed times, thank you for such a fantastic product
5  / 5
Jean C

Following an order made on
We are extremely satisfied with *** and Lush. The food is excellent, the low carb menu keeping my dog fit and healthy and maintaining her weight without depriving her of food.
5  / 5
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