Awarded the eKomi Gold Seal of Approval!
Awarded the eKomi Gold Seal of Approval!
Bob & Lush United Kingdom
Bob & Lush United Kingdom
Made for the dogs we love



Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
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  • Rating
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Judi H
Prompt service from telephone enquiry to delivery, helpful staff, flexible, put customer first. Product excellent. As in my earlier review, it would be an improvement if the bags of food were manufactured with a fastener
jack t
Very happy with the food received, and by the ordering process. Very useful to be able to amend order at any time.

I do think it is misleading how you are promoting the "love on repeat" 50% offer.
It leads you to believe that the customer will receive 50% off all recurring orders.
This should probably raise questions as it seems to good to be true - but it should not be the responsibility of the customer to question this and work it out for themselves.
It did feel like this deception was somewhat intentional and I think you should make this very clear so your customers don't feel like they have been deceived in any way.

I removed several items from my last order as, although my puppy loved the treats, they were all quite hard/large and cant really be used for training where softer treats are more suited.

We are therefore buying training treats elsewhere - if this is something you would consider selling in the future then we could buy all our treats from you guys!

Karen C
Great service
Mary W
Great service, regular updates as to know when delivery will be dispatched and delivered. Good food for dogs.
Jennifer L
My dog loves Bob and Lush food, and I especially like the option to buy lower calorie salmon based food in both wet and dry forms.
Christine W
Completely satisfied...clear website info, prompt delivery, great products. Ordered puppy food, venison and salmon treats. My puppy loves them and have had no tummy problems. Excellent 🐾🐾
June L
My dogs are very impressed with the product.
The customer service is outstanding.
Five star service, five star food.
Valerie Lecourt
My orders continue to be "forgotten" and "delayed". Very disappointed.
David K
Excellent service, delivery always on time and great high quality products.
Mike S
Reliable, polite and effiicient service from B&L.
Similarly from DPD.
No issues.

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