Bob & Lush United Kingdom customer reviews - Rating: 4.5 from 726 customer reviews and experiences for bobandlush.com

Bob & Lush United Kingdom

Made for the dogs we love

Less

Bob & Lush United Kingdom

Made for the dogs we love

Less

Partner ID	364A9D325640F40
Status	valid
Total Reviews	4650
Last Updated	2020-01-23T12:40:09+00:00 2020-01-23T12:40:09+00:00

Address	Bob & Lush LTD Unit 28a Werdohl Business Park, Number O DH8 6TJ, Consett
Website	bobandlush.com
Contact	Tel: 00442073057166 Email:
Authorised representative	Anders Schönberg
Recommend

4.5 / 5

Total reviews: 4650

Calculated from 726 customer reviews (last 12 months)

Positive 94.58%
Neutral 2.65%
Negative 2.77%

Total reviews: 4650

Calculated from 726 customer reviews (last 12 months)

94.58%
2.65%
2.77%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Janice J

Following an order made on 2020-01-17

No improvements.

5 / 5

Joanne R

Following an order made on 2020-01-17

The website is not as good as the previous one. I have given you my address twice and the order has been delivered to the wrong address.

3 / 5

Hi Joanne,

Thank you for your feedback.

I apologise that you have had issues on our new website in regards to your delivery address.

I can see that this has now been successfully updated on your account. A note has also been added to ensure your deliveries arrive at the correct address going forward.

I am sorry for any inconvenience that has been caused.

Best wishes

The Bob & Lush Team Your bobandlush.com team

Barbara Lynes

Following an order made on 2020-01-16

Total satisfaction with service, thank you, cheerful, helpful telephone order and prompt delivery.

5 / 5

Michael P

Following an order made on 2020-01-15

excellent. Good food and arrives on time

5 / 5

Wendy Barlow

Following an order made on 2020-01-11

*** and Lush are always great to use, even when there has been a problem, it has been resolved very quickly.

5 / 5

Ann M

Following an order made on 2020-01-10

Made a few mistakes and you have put them right for me

4 / 5

Andrea Falvey

Following an order made on 2020-01-10

I would and do recommend you to others. Customer service /suppprt is brilliant very personal . Product is good well packaged and delivery is good.

5 / 5

Carol R

Following an order made on 2020-01-09

Great service and amazing product, Thank You.

5 / 5

Paula B

Following an order made on 2020-01-09

Website not always user friendly esp when you need to alter subscription

5 / 5

Leeann T

Following an order made on 2020-01-09

Always fantastic service and my dog loves the food! Win win!

5 / 5

Certificate

Awarded the eKomi Silver Seal of Approval!

Customer reviews - From Customers for Customers

The eKomi Seals

What is eKomi?