Bob & Lush United Kingdom customer reviews - Rating: 4.8 from 574 customer reviews and experiences for bobandlush.com

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Bob & Lush United Kingdom

Made for the dogs we love

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Bob & Lush United Kingdom

Made for the dogs we love

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Partner ID	364A9D325640F40
Status	valid
Total Reviews	5280
Last Updated	2021-03-02T19:44:44+00:00 2021-03-02T19:44:44+00:00

Address	Bob & Lush LTD Unit 28a Werdohl Business Park, Number O DH8 6TJ, Consett
Website	bobandlush.com
Contact	Tel: 00442073057166 Email:
Authorised representative	Anders Schönberg
Recommend

4.8 / 5

Total reviews: 5280

Calculated from 574 customer reviews (last 12 months)

Positive 94.55%
Neutral 2.67%
Negative 2.78%

Total reviews: 5280

Calculated from 574 customer reviews (last 12 months)

94.55%
2.67%
2.78%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Jennifer L.

Following an order made on 2021-02-24

The ordering procedure has improved recently. However, DPD delivered my parcel to my neighbour’s back door instead of my front door!

5 / 5

Charlotte W.

Following an order made on 2021-02-24

Great product and excellent customer service.

5 / 5

Thelma P.

Following an order made on 2021-02-24

Pleased with everything from Bob Lush I would recommend them to others good Customer Support to tasty food for our Pets I would urge People to give their Pets a taste of this food it is so good

5 / 5

Stephanie H.

Following an order made on 2021-02-24

None, superb service, superb product, delivery is really quick and *** loves the free treat!

5 / 5

Karen C.

Following an order made on 2021-02-24

Very happy with subscription service, dogs love the food and the treats.

5 / 5

Alex H.

Following an order made on 2021-02-23

Can’t be beaten for service or quality my dog loves all their produce , no waste w at all

5 / 5

keith a.

Following an order made on 2021-02-23

Personal service second to none.We do recommend B&L to others without reservation.

5 / 5

Philip D.

Following an order made on 2021-02-23

Brilliant food for my dog who loves it and excellent service. Thank you

5 / 5

Jeremy W.

Following an order made on 2021-02-23

Did not like late substitution of ** bone broth for gravy with retrospective notification..

3 / 5

Hi Jeremy,

Thank you for taking the time to leave feedback.

I am sorry to hear that you were unhappy with the replacement you received.

Unfortunately, we were out of stock of the gravy that you normally order. This is due to a delay in receiving our delivery related to Brexit.

Our Chef's created our beef bone broth as a healthy alternative in the meantime.

I have added a note to your account to ensure you don't receive this replacement in the future.

If there is anything else you need do not hesitate to contact us at tasty@bobandlush.com

Best wishes

The Bob & Lush Team Your bobandlush.com team

Susan N.

Following an order made on 2021-02-23

Very satisfied with the substitute beef broth ss you are unable to dource the gravy at the moment. *** likes it too! Clean plate.

5 / 5

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