Bob & Lush United Kingdom customer reviews - Rating: 4.8 from 571 customer reviews and experiences for bobandlush.com

Bob & Lush United Kingdom

Made for the dogs we love

Less

Bob & Lush United Kingdom

Made for the dogs we love

Less

Partner ID	364A9D325640F40
Status	valid
Total Reviews	5517
Last Updated	2021-07-26T08:11:31+00:00 2021-07-26T08:11:31+00:00

Address

Bob & Lush LTD

Unit 28a Werdohl Business Park, Number O

DH8 6TJ, Consett

Website

bobandlush.com

Recommend

4.8 / 5

Total reviews: 5517

Calculated from 571 customer reviews (last 12 months)

Positive 94.4%
Neutral 2.77%
Negative 2.83%

Total reviews: 5517

Calculated from 571 customer reviews (last 12 months)

94.4%
2.77%
2.83%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Following an order made on 2021-07-20

Loved the help I received - customer service is very good. Product is, of course, exemplery

5 / 5

Following an order made on 2021-07-20

Always great customer service and delivery is fast too .

5 / 5

Following an order made on 2021-06-28

Horrendously expensive.

2 / 5

Hi Adrienne,

I am sorry to hear that you find our pricing too high on our chef cooked range. All of our fresh food is highly competitive with other brands.

Our prices reflect the high quality ingredients we use, and the expertise knowledge of our Chef's preparing each dish.

I can see however you purchased our trial pack.

Luckily, we do have larger packs once your dog finds a dish they love! This does bring the cost per pouch down.

With our love on repeat service your deliveries arrive at a timescale that suits you. This also comes with the added bonus of a discount of 10% off every delivery.

I have also sent an email across with more details on this.

Best wishes
The Bob & Lush Team

Your bobandlush.com team

Following an order made on 2021-07-19

This is the first time I have used Bob & Lush and I have to say the service is brilliant. I forgot to add a product so contacted them by email, they sorted straight away. My new puppy loves it too!

5 / 5