Bathrooms At Source Online customer reviews - Rating: 5 from 130 customer reviews and experiences for bathroomsatsourceonline....

Bathrooms At Source Online

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Bathrooms At Source Online

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Partner ID	4BD4AD64F7B9219
Status	valid
Total Reviews	743
Last Updated	2019-11-09T10:40:13+00:00 2019-11-09T10:40:13+00:00

Address	Bathrooms at Source 128 Garratt Lane Wandsworth SW18 4DJ London
Website	bathroomsatsourceonline....
Contact	Tel: 0208 870 0066 (option 2) Fax: 020 8871 1155 Email:
Authorised representative	Sarah Jones
Recommend

5 / 5

Total reviews: 743

Calculated from 130 customer reviews (last 12 months)

Positive 99.73%
Neutral 0.13%
Negative 0.13%

Total reviews: 743

Calculated from 130 customer reviews (last 12 months)

99.73%
0.13%
0.13%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Bathrooms at source were fantastic from the start. They provided customised expert advice over the phone, were excellent with swaps and refunds and were able to help me find the perfect bathroom furniture for my bathroom. Thanks!

5 / 5

i ordered the findon heated towel rail, which we are really happy with, great product. But also the team at bathrooms at source were really helpul as we weren’t sure which brackets to use, so they sent out both, and we sent the set not used back, this was really good of them and a step beyond what most other retailers would do, they were really good with all communications as well, would definitely purchase goods from them again.

5 / 5

Very quick and efficient delivery of item. After a slight problem we were extremely pleased that the customer service department responded immediately and went above and beyond to make sure we were satisfied.

5 / 5

Excellent service. I can't recommend highly enough. *** who looked after was extremely helpful and very knowledgeable. Really really good service!!

5 / 5

Service was OK, but marked it down slightly for a couple of reasons. Firstly the parcel was delivered to a neighbor but the courier didn't leave a card. I emailed Bats to check where it was and got no response. My neighbour eventually delivered it. Secondly, a part was faulty and although Bats responded quickly, it took another week before the replacement arrived.

4 / 5

Hello and first of all thank you for such a precise review. We are always looking to improve our service, and this sort of feedback enables us to tighten up in a few areas.
I am very sorry that the courier did not leave you a message to where your parcel was and that you had a faulty seal on your bath waste, and we are glad you spotted it before it was fitted.
We can`t find the email you sent us about requesting details about the delivery yet but i am sure that you sent it and somehow we have mislaid it.
Seeing all the grief you had with this order we are very grateful for the 4 star review and for you being so understanding with the problems associated with this order.
We hope that the bath waste performs to expectations and if there are any problems in the future please contact us, as we pride ourselves on our high level of customer service. Your bathroomsatsourceonline.... team

Always the best customer service! Il be back.

5 / 5

EXCELLENT SERVICE. PARTS WORK VERY WELL.

5 / 5

Items,were best price compared with others. We packaged and arrived in good time scale. X 1 returned item as no longer required was refunded with no hassle.

5 / 5

Hassle free order with a very quick delivery thanks

5 / 5

Quick response time and friendly, relevant advice. Good service!

5 / 5

Certificate

Awarded the eKomi Gold Seal of Approval!

Customer reviews - From Customers for Customers

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