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Awarded the eKomi Gold Seal of Approval!
Awarded the eKomi Gold Seal of Approval!
The Bamboo Flooring Company
The Bamboo Flooring Company

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Customer reviews - From Customers for Customers

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I can only offer high praise for the online ordering, customer services who I had to call for clarification on a product , and delivery from choice if delivery to physical delivery via a very personable delivery man. Pretty much the whole experience was faultless. My only criticism was the delivery charge: this wasn't declared until I had gone through the checking out procedure to last page, then the cost of £*** I was shocked by.
Helpful advice by email and phone, easy to get hold of and very willing to answer questions. The ability to pick a delivery day was very useful and both times it turned up as promised and I damaged.

Good product that looks great laid. Been down a couple of eeeks in a garden room so early days.
I would certainly recommend Bamboo Flooring and all the staff I have dealt with from the show staff to shop and dispatch. I cannot fault any of it.
The sales person I spoke to was very patient and significantly helped in final products election
Excellent all around!
Great service!
you could improve web site, after getting sample with code number not so easy to find it when shoping
The Bamboo Flooring Company Hi thank you for your review, we have a search bar at the top of the page if you enter the flooring code there you will find the floor. Your bambooflooringcompany.com team
Customer services were very helpful - thank you. The product is high quality. Two things could be improved.

1. Remove the 'next day delivery' notice on your delivery info page. Underneath you say that flooring orders take an additional day and since your major trade is flooring it is misleading to say that delivery is next day. This caught me out and was very inconvenient.

2. Ensure your delivery agents take better care of the products. Several boxes of flooring had ripped cardboard, exposing the wood inside. I don't think there is any damage but it's not a good sign.
Efficient service prompt delivery
Very good all round informative and patient

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