All customer reviews are from customers who have completed a transaction with The Bamboo Flooring Company
definitely would recommend you
very helpful and a very fast delivery all in very satisfied with the product and service
Very quick service
Excellent advice, acceptable product (not quite matching existing but passable) firstclass delivery service. I RECOMMEND ABSOLUTELY - THE ADVICE ITSELF IS VALUABLE.
No problem with product however delivery service very poor and not up to scratch when compared to other online companies. Full day delivery slot (not even half day slot available) and on both occasions ordered from the company I failed to get the promised phone call one hour before delivery. Given that this is also a kerbside delivery (ie you have to get the product into your property without assistance) the product is obviously very heavy, and there is a significant delivery charge, this gives a poor customer experience. In light of this I would consider very carefully before ordering from this company again.
Comment from bambooflooringcompany.com :
Hi we are sorry you feel this way, your first delivery was free and was delivered on the day you requested, the second delivery was below our free delivery and was also delivered on the day you requested, we did give the courier your number to call and we have been told they did try but could not get through, which we are sorry for. If you do need a timed delivery or have any special requirements please call us to discuss before your goods are shipped and we can help.
Delivery on time and appears OK. Haven't opened packaging yet, as it says leave in the boxes until required, which won't be till April.
Helpful in the phone. Prompt delivery. Excellent product.
very prompt service.
I was told the driver would give me 1/2 hr notice of his arrival. He arrived at my house before me.