Certificate

Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

BabyBabyOnline.co.uk
BabyBabyOnline.co.uk

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Customer reviews - From Customers for Customers

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  • Review Given Date
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I would recommend this company to others and Delivery was within 3 days of ordering. However from my order confirmation on Sunday to my despatched email on Tuesday there was no other email updating me as to the status of my order. Also the car seat I ordered was a demonstration models nd therefore £40 cheaper than a New model. On the photos of the item it showed one mark on the body and when it arrived was scuffed in a few places. This should have been made clearer in the description and photos. It was in my opinion still good value just a little disappointing
The staff were helpful and pointed out things that we were not aware of which helped us when making our decision.
Our only disappointment was their lack of awareness and procedures during this pandemic. We were pleased that we could book an appointment which meant that we were the only ones in the shop at the time, however considering retail have had time to get ready for reopening, we don’t feel that this shop had made any efforts to help with the current situation. We were not asked to do track and trace or use hand sanitizer once entering the building but more concerning neither of the members of staff wore a mask. I appreciate that people can be exempt from wearing them but for this to be the case for both of them seemed strange and maybe they should be tasked with other jobs rather than having face to face contacts with clients. Also, builders were allowed to enter the shop also not wearing masks and were not socially distanced. This is a particularly anxious time for people who are pregnant as we have no protection over our unborn child and think it would make many people who are in the same vulnerable position as we are feel more assured if the shop followed the current regulations that are in place.
Excellent prompt service and great price too!
Excellent service, item ordered one afternoon and it was delivered the next morning. Great price, I would definitely use again.
Amazing quality items. Perfect communication from the customer service team. Free next day delivery. Highly recommend and will definitely be using again
Very competitive price and fast delivery! Couldn't ask for more. Thank you
I really like this baby swing and I would recommend this to everyone I know
Excellent and helpful text advice, then very prompt delivery of just what we needed. Thank you
The customer service is non existent. Attempted to contact them for 3 days during stated working hours. Wasn't even engaged, no one there. Furloughed maybe.
We’re absolutely delighted with our egg2 pram. It was well packaged and arrived so quickly. Thank you to *** for providing excellent customer service, I will be recommending your company highly.

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