az-boutique.co.uk customer reviews - Rating: 4.3 from 102 customer reviews and experiences for az-boutique.co.uk

az-boutique.co.uk

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az-boutique.co.uk

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Partner ID	6D9F767BC341CDD
Status	valid
Total Reviews	259
Last Updated	2021-03-02T10:47:10+00:00 2021-03-02T10:47:10+00:00

Address	AZ BOUTIQUE 45 rue Gilles Roberval 30900, Nimes
Website	az-boutique.co.uk
Contact	Tel: 0448060270 Email:
Authorised representative	Julien Debecker
Recommend

4.3 / 5

Total reviews: 259

Calculated from 102 customer reviews (last 12 months)

Positive 85.38%
Neutral 4.62%
Negative 10%

Total reviews: 259

Calculated from 102 customer reviews (last 12 months)

85.38%
4.62%
10%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Excellent service from the suppliers and DPD the delivery man (***) who even took the time to unpack the soufflle dish for us to assure that it was in perfect condition after its journey from southern France
Very pleased with our purchase.

5 / 5

Great flask, perfect for taking to work.

5 / 5

i ordered 20cm modular Guy Degrenne bowl but you have sent me a smaller one. I would like to return it please or have it replaced

Please let me know how to return this one

Thank you

1 / 5

Dear Customer,

We regret to learn that you have encountered such an issue and we apologize for all the inconveniences caused.

We shall contact you in order to resolve this issue as soon as possible.

Remaining at your disposal for any other requests,

Best regards,

Customer Support
AZ Boutique Your az-boutique.co.uk team

Straight forward retail experience - great product delivered promptly and at a competitive price. How it should be every time. Well done!

5 / 5

Very delayed with no contact.

3 / 5

Dear Customer,

Thank you for your feedback though we regret to learn that you received your order later than expected.

In fact, there is a delay with some deliveries due to Brexit and sanitary curfew and this is beyond our control unfortunately.

We thank you for your understanding and we remain at your disposal for any other requests.

Best regards,
Customer Support
AZ Boutique Your az-boutique.co.uk team

The order was a bit late, but it arrived in pristine conditions.

5 / 5

Order *** still hasn't arrived. No clear information on deliver at order time. Asking for a review without verifying delivery is about the sloppiest thing an ecommerce company can do. It's pretty much guaranteed to provoke a reaction. Well, here is mine.

1 / 5

Dear Customer,

We regret to learn that you have still not received your order and we apologize for all the inconveniences caused.

In fact, there is a delay in some deliveries due to Brexit and sanitary curfew and this is beyond our control unfortunately.

We shall contact you in order to resolve this issue as soon as possible.

We thank you in advance for your trust in us and we remain at your disposal for any other requests.

Best regards,

Customer Support
AZ Boutique Your az-boutique.co.uk team

Haven’t received it yet !!

2 / 5

Dear Customer,

We regret to learn that you have still not received your order and we apologize for all the inconveniences caused.

There is a delay in some deliveries due to Brexit as well as sanitary curfew.

We shall contact you in order to resolve this issue as soon as possible.

We thank you for your understanding and we remain at your disposal for any requests.

Best regards,

Customer Support

AZ Boutique Your az-boutique.co.uk team

The whole order was glass, but it was very well packed and there were no breakages.
I had been unable to find my three products anywhere else (neither bricks nor clicks), so I was very pleased about the very wide range on offer as well.
The delivery tok about twice as long as had been predicted, but in January 2021 that was unsurprising and forgivable!

4 / 5

Very fast and efficient service.

5 / 5

Certificate

Awarded the eKomi Bronze Seal of Approval!

Customer reviews - From Customers for Customers

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