az-boutique.co.uk customer reviews - Rating: 4.5 from 68 customer reviews and experiences for az-boutique.co.uk

az-boutique.co.uk

Less

az-boutique.co.uk

Less

Partner ID	6D9F767BC341CDD
Status	valid
Total Reviews	344
Last Updated	2022-07-26T10:44:14+00:00 2022-07-26T10:44:14+00:00

Address

AZ BOUTIQUE

45 rue Gilles Roberval

30900, Nimes

Website

az-boutique.co.uk

Recommend

4.5 / 5

Total reviews: 344

Calculated from 68 customer reviews (last 12 months)

Positive 85.47%
Neutral 4.65%
Negative 9.88%

Total reviews: 344

Calculated from 68 customer reviews (last 12 months)

85.47%
4.65%
9.88%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Took a while to get to the UK but all arrived fine
Love the espresso cups I ordered

5 / 5

Good quality and fast service.

4 / 5

Good quality product (blue glass bottles) at reasonable price.
Initial problem with order tracking number but support responded quickly and to my satisfaction.
Many thanks would kindly do business here again.

5 / 5

The order for wine glass plate clips was processed quickly. Delivery of the items was on time as expected having paid for special delivery. The wine glass plate clips fitted the plates perfectly and enabled people to eat and drink easily.

5 / 5

Easy on-line web site ordering process. Competitive price. Good shipping carrier - DHL. Arrived from UK in less than one week. Very satisfied customer!

5 / 5

10 days delivery ?

2 / 5

Dear Customer,

We thank you for your review.

After having checked your order, we found that it was shipped on the 6th June 2022 and that the expected delivery date given to you when you confirmed your order was the 15th June 2022. The tracking link shows that the order was delivered on 15th June itself.

We shall contact you by email and send you the tracking link.

Hence, there has been no delay in the delivery.

We thank you for your understanding and we remain at your disposal for any requests.

Best regards,
Customer Support
AZ Boutique Your az-boutique.co.uk team

Excellent prompt service, I received my order as expected and packaged with care to ensure it’s safe arrival.

5 / 5

Took some time but arrived very well packed and protected.
Excellent

4 / 5

Shipment has been delayed by 3 months because the small forks were missing… they just dropped an email to say it… No compensation… they could have sent what they had 90% of the order and then the rest later but did not offer…
Not happy by client relationship…

2 / 5

Dear client,
We have taken good note of your feedback and we regret to learn about this issue. Indeed, after verification we can see that only the forks were missing and we did informed you about the delay in February. We always inform our customer so that they may choose to cancel or to wait. Having no replies from you, we kept your order until replenishment.
Concerning the partial shipment, as we are based in France, we are unable to provide partial shipment due to high shipping cost.
However, we wish to apologise for any inconveniences caused regarding this issue.
Regards,
Customer Support
AZ Boutique Your az-boutique.co.uk team

Thrilled with my new glasses which arrived on time and appropriately packaged. I’m a happy customer.

5 / 5

Certificate

Awarded the eKomi Silver Seal of Approval!

Customer reviews - From Customers for Customers

The eKomi Seals

What is eKomi?