az-boutique.co.uk customer reviews - Rating: 4.1 from 43 customer reviews and experiences for az-boutique.co.uk

az-boutique.co.uk

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az-boutique.co.uk

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Partner ID	6D9F767BC341CDD
Status	valid
Total Reviews	452
Last Updated	2024-10-04T10:34:50+00:00 2024-10-04T10:34:50+00:00

Address

AZ BOUTIQUE

45 rue Gilles Roberval

30900, Nimes

Website

az-boutique.co.uk

Recommend

4.1 / 5

Total reviews: 452

Calculated from 43 customer reviews (last 12 months)

Positive 84.96%
Neutral 4.87%
Negative 10.18%

Total reviews: 452

Calculated from 43 customer reviews (last 12 months)

84.96%
4.87%
10.18%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Lovely item, prompt delivery and very well.packaged

5 / 5

The item arrived earlier than expected time.
Quality products, good service.
I will recommend.

5 / 5

Good experience order in the past. This repeat order was easy to make and quickly delivered to UK.

5 / 5

Good communication through the progress and delivery of order. Product as hoped in terms of quality.

5 / 5

Excellent service, very clear website, delivery was efficient and quick

5 / 5

Disappointed, I thought I was buying 12 not 2, & they’re smaller than I’d imagined.

2 / 5

Dear customer,

We have taken good note of your message and we regret to hear about your disappointment.

Please note that the dimensions of the product have been provided to you directly in the title and the description of the product.

As for the quantity, it is shown that this product is singly sold and it was your choice to purchase 2 of the product.

If the products do not meet your expectations, please note that you can still return them, in accordance with our return policies.

We thank you for your comprehension and we remain at your disposal for any further requests.

Best regards,
Marinne,
Customer support. Your az-boutique.co.uk team

Incredibly rude customer service

1 / 5

Dear customer,

We have taken good note of your message and we regret to hear about your disappointment.

However, at no point in time during our different exchanges has our customer service been rude to you.

Even when you did not comply with our procedures for damaged items, we still had our logistic team search for a replacement for your chipped product and ship it out to you.

Remaining at your disposal for any further requests.

Best regards,
Customer support. Your az-boutique.co.uk team

We ordered Cabernet Margarita glasses from AZ boutique, everything was smooth and delivered on time. Very happy with our glasses, we may order more. It’s proper Margarita Glass and our cocktails looks good in it.

5 / 5

Absolutely amazing service, thank you!

5 / 5

The bowls are perfect and eventually arrived undamaged. However it took more than 3 months to receive them!

3 / 5

Dear customer,

We have taken good note of your message and we regret to hear about the issue you encountered.

Unfortunately, the product you ordered was being replenished and occasionally delays can occur.

Updates have been emailed to you regarding the changes in replenishment dates.

We apologize for the inconvenience caused and we remain at your disposal for any further requests.

Best regards,
Marinne,
Customer support. Your az-boutique.co.uk team

Certificate

Awarded the eKomi Bronze Seal of Approval!

Customer reviews - From Customers for Customers

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