az-boutique.co.uk customer reviews - Rating: 4.6 from 58 customer reviews and experiences for az-boutique.co.uk

az-boutique.co.uk

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az-boutique.co.uk

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Partner ID	6D9F767BC341CDD
Status	valid
Total Reviews	416
Last Updated	2023-11-20T09:06:51+00:00 2023-11-20T09:06:51+00:00

Address

AZ BOUTIQUE

45 rue Gilles Roberval

30900, Nimes

Website

az-boutique.co.uk

Recommend

4.6 / 5

Total reviews: 416

Calculated from 58 customer reviews (last 12 months)

Positive 86.06%
Neutral 4.57%
Negative 9.38%

Total reviews: 416

Calculated from 58 customer reviews (last 12 months)

86.06%
4.57%
9.38%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Product not received when the website stated. Ordered the plates for a competition my chef husband is taking part in and now it’s too late as it’s still not here.

1 / 5

Dear customer,

We have taken good note of your message and we regret to hear that you had an unpleasant experience.

As mentioned in our previous exchanges, the parcel has unfortunately, been held up in Customs and that is beyond our control.

We understand your disappointment but we shipped the parcel within 24h from the time the order was placed and we issued a full refund of your order after you refused the delivery.

We apologize for the inconvenience caused and we remain at your disposal for any further requests.

Best regards,
Marinne,
Customer support. Your az-boutique.co.uk team

Very well packaged (maybe a little overkill) .
Took a while longer than I expected to arrive , but considering the weather and my location , it's understandable .
VERY pleased with the item i bought , it's perfect .
Thank you A-Z Boutique

5 / 5

The order was delayed by the customs but the support was very responsive and supportive to keep me up to date of what is going on.

5 / 5

Great selection and competitive pricing. Fast delivery.

5 / 5

Order still has not arrived

1 / 5

Dear customer,

We have taken good note of your message and we regret to hear that you still have not received your parcel.

As mentioned in our mail exchanges, the delay in delivery was due to the fact that the parcel was being held in customs.

Your parcel has been cleared from customs and is now on its way to you.

We apologize for the inconvenience caused and we remain at your disposal for any further requests.

Best regards,
Marinne,
Customer Support. Your az-boutique.co.uk team

Reasonably priced jars, very well packed

5 / 5

Very helpful staff

5 / 5

Fantastic service - really pleased with the glasses!

5 / 5

Very pleased with the glasses and carafe all was packed up with care for shipping. Also a very good price. Thank you

5 / 5

My parcel has not yet arrived

1 / 5

Dear Mrs. Macnaughton,

We have taken good note of your review.

After verification, we found that you were finally able to receive your parcel on the 25th of September.

Unfortunately, delays in the delivery are beyond our control but we try our very best to assist customers until the delivery occurs.

We apologize for the inconvenience and remain at your disposal for any further resquests.

Best regards,
Marinne,
Customer support.

Your az-boutique.co.uk team

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Awarded the eKomi Silver Seal of Approval!

Customer reviews - From Customers for Customers

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