az-boutique.co.uk customer reviews - Rating: 4.4 from 68 customer reviews and experiences for az-boutique.co.uk

az-boutique.co.uk

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az-boutique.co.uk

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Partner ID	6D9F767BC341CDD
Status	valid
Total Reviews	336
Last Updated	2022-05-16T08:20:58+00:00 2022-05-16T08:20:58+00:00

Address

AZ BOUTIQUE

45 rue Gilles Roberval

30900, Nimes

Website

az-boutique.co.uk

Recommend

4.4 / 5

Total reviews: 336

Calculated from 68 customer reviews (last 12 months)

Positive 85.42%
Neutral 4.76%
Negative 9.82%

Total reviews: 336

Calculated from 68 customer reviews (last 12 months)

85.42%
4.76%
9.82%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Shipment has been delayed by 3 months because the small forks were missing… they just dropped an email to say it… No compensation… they could have sent what they had 90% of the order and then the rest later but did not offer…
Not happy by client relationship…

2 / 5

Dear client,
We have taken good note of your feedback and we regret to learn about this issue. Indeed, after verification we can see that only the forks were missing and we did informed you about the delay in February. We always inform our customer so that they may choose to cancel or to wait. Having no replies from you, we kept your order until replenishment.
Concerning the partial shipment, as we are based in France, we are unable to provide partial shipment due to high shipping cost.
However, we wish to apologise for any inconveniences caused regarding this issue.
Regards,
Customer Support
AZ Boutique Your az-boutique.co.uk team

Thrilled with my new glasses which arrived on time and appropriately packaged. I’m a happy customer.

5 / 5

Quick service and easy to order

5 / 5

Fabulous product &service &packaging. Will definitely use again. Thankyou!

5 / 5

Everything went smoothly from start to finish. It has easily taken the amount of new cutlery that we have and it sits smartly on the work surface.

5 / 5

Nervous about the company after reading reviews . But I found the that they kept me informed all along . Postage more expensive but item cheapest i could find in comparison to UK sites. Took a bit longer to arrive .
Would use again

5 / 5

Super quick delivery , excellent quality

5 / 5

I bought two coloured glass carafes, one for fizzy water, one for still. they look very pretty and were good value.

5 / 5

Really impressed by the quality of the product and the excellent delivery - thank you.

5 / 5

Beautiful cutlery and storage box. Will be ordering more to make up the set (as some was not in stock and had a long wait time)

5 / 5

Certificate

Awarded the eKomi Silver Seal of Approval!

Customer reviews - From Customers for Customers

The eKomi Seals

What is eKomi?