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Awarded the eKomi Bronze Seal of Approval!

Awarded the eKomi Bronze Seal of Approval!

Axa-schengen
Axa-schengen

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All good
The quote and purchasing process is simple and quick. After purchasing the ready availability of documents and the QR code to put policy information into the phone wallet is very helpful.
I previously purchased a policy and had to request a refund due to visa refusal and its over a month since I was told my refund would be issued in 10 days. No refund and no response from customer support. I am still buying a fresh policy now but am fairly worried that AXA is not a company I can count on if ever I need to make a claim.
Entering dates on the website can be tricky. Please consider to use departure and return boxes separately, just like on airline systems
every thing is perfect, and very easy to make payment and everything. Thank you.
Policy nº: SCHBE000283643
Policy No.: SCHBE000291797

Subject: Request to Correct My Travel Insurance Policy from “Schengen” to “Europe”

Dear Sir/Madam,

I purchased travel insurance for my trip to Serbia and specifically requested European travel insurance. However, after I completed the payment, the insurance policy that was sent to me was issued as Schengen Travel Insurance instead of European Travel Insurance.

I did not request Schengen travel insurance, and I do not understand why this mistake has occurred. Unfortunately, this is the second time I have purchased travel insurance from your company for my trip to Serbia, and on both occasions the policy was incorrectly issued as Schengen travel insurance instead of European travel insurance.

I am very disappointed by this repeated error. I kindly request that you correct my insurance policy from Schengen Travel Insurance to European Travel Insurance and send me the corrected policy as soon as possible.

Thank you for your prompt attention to this matter. I look forward to your prompt response.

Yours sincerely,
***
Muy sencillo y un precio muy adecuado, además de cubrir a personas mayores. Gracias
Excelente seguro y rápido
a smooth purchase flow with all the details clearly displayed and easily to compare
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