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Awarded the eKomi Standard Seal of Approval!

Awarded the eKomi Standard Seal of Approval!

AXA Mansard - Health I Buy
AXA Mansard - Health I Buy

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Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)
I have not been able to log into my account on the mobile app after following the onboarding instructions.

The web app kept bringing up a privacy terms modal that I'd rejected and didn't allow me to navigate the pages peacefully.
EXCELLENT
So much calls and emails just to speak with a Doctor and get my prescribed medication. Yet I have not gotten my medication in more than 24hrs.
Your app is not user friendly m
I can’t see my plan details
And the coverage is mostly for hospitals. Your wellness listings can be expanded
Your response time needs improvement
I have been unable to onboard. The link wasn't working.
Mansard is tested and trusted
I am new with the organisation and yet to use your services.
Delayed response and too long waiting time. Very annoying customer service most times.

You need to do better
Your mobile app is totally useless and not helpful at all. I can't even see what I am entitled to.

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