Certificate

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Übersichtliche Website mit klaren Vorgaben und Schritten

Very bad reaction time. No answer to my emails. The Bangkok office, in particular, needs to be completely reorganized and its staff must be rebuked.

very good

My bank account was debited twice for the same transaction and it is still not resolved.

it is was fast

The person on the phone was very helpful, the process smooth and the fee seems relatively reasonable. I am pleased to be using a French company and although I speak French it is a lot easier conducting such formal conversations in English !

Took a long time.

The online application itself was very straightforward and seamless however since making the payment and forwarding the signed documents over a week ago, I have received nothing back from April. Not a receipt for the funds taken or any confirmation of my policy

Nothing received in the post, so I have no idea if my wife and I have any insurance cover..

So far Im a little concerned that i have spent a considerable sum and have what appears to be zero in return

I had a lot of questions regarding APRIL International's Crystal Studies policy and the process of applying for this. Their staff was super responsive and was able to answer my inquiries very quickly. It made me feel very reassured of subscribing to my insurance policy online.