I am a UK expat living in the US and my annual premium with April International is $***. I am in the process of trying to get April International to cover an MRI I need because of pain I am experiencing in my pelvis. The cause is unknown but could be fibroids, endometriosis, adenomyosis, pelvic inflammatory disease... it is impossible to tell without the MRI. This is affecting my health and potentially my future fertility. They refuse to cover an MRI to diagnose my condition despite my Doctor submitting multiple requests and also refused a peer to peer review suggested by my doctor (standard practice in the US if an insurance company denies a claim) to go over my symptoms and case in more detail. They refused this review with the reasoning that their medical board is in France. They have phones and computers in France so not sure why this is an acceptable reason when I pay $*** per year for their services.
My Doctor says this is one of the worst experiences she has ever had with an insurance company denying essential care. In my Doctors words they are refusing to cover anything to do with female reproductive organs and my uterus. I am an otherwise healthy woman in her mid thirties with no other claims made on this insurance aside from the usual annual Doctors appointments and their refusal to cover essential gynecological care and imaging that is needed to diagnose the cause of my pain is in my mind sexual discrimination. I would advise all women to use another provider for health cover and avoid April International for themselves and their families.
