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I wish this new insurance I suscribe in will be as good and convenient as when I registered online.

very easy

Ça serait mieux s'ils répondaient aux emails rapidement! Mais merci pour l'assurance
Léo

I have some questions that I submitted through an email about the policy and have gotten no response.

Alles super gut geklappt

Good

Overall very good but response to payments and emails were very slow.

After the transaction was cancelled due to a system error I had to fill out everything again. However, the amount to pay was charged twice to my credit card. After contacting the service center I will now have to wait three weeks to get my money back. Also I need a paper filled out for my visa where april just hast to put a stamp at the end. I am waiting since three days now to get that paper back...

The service seems to have important failures which impact directly on the insured. The work the insurance is doing is way too approximative to really be effective.