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Awarded the eKomi Standard Seal of Approval!

Awarded the eKomi Standard Seal of Approval!

April-International - EN
April-International - EN

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Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
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  • Rating
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very competent and friendly staff, very good insurance conditions
Could not activate my online account up until now (did not receive the e-mail to confirm the activation) did not receive an e-mail back yet, so far not so happy.. asked extra info regarding the AETNA network and did not receive this info either
The insurance policy itself was a very good deal but the customer servise let me down. I have sent many emails to fix a spelling error in my name and nobody answered. I have even tried to reach the London and PAris office.
Nice and easy subscription but the response time during Christmas and New Year period until the second week in January was catastrophic. No replies by email and on top, the website not available. Due to that fact, I could get my insurance only as from February, so with a delay of 1 month.
Otherwise, I would surely have given a better rating than 3.
We have never received the second email With the forms that we were supposed to sign and send it back to you.
server connection not working. double payment processed.
You can insert a page to upload signed documents
I wish this new insurance I suscribe in will be as good and convenient as when I registered online.
very easy
Ça serait mieux s'ils répondaient aux emails rapidement! Mais merci pour l'assurance
Léo

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