All customer reviews are from customers who have completed a transaction with Airport Pickups London
I was satisfied with the booking process. It was simple and quick.
My decision to make booking was mainly influenced by the reviews. Unfortunately, my experience is far from my expectation.
To begin with, no one greeted us at the arrival hall of Heathrow airport; could not find any one carrying a sign board with my name. When I tried to retrieve the telephone number to call 'Airport-Pickup", then some one approached us with a sign board with my name on it.
Secondly, we have a rocking journey to our destination. The driver for unknown reason always hit the brake at the last moment throughout the entire journey. One good thing about this last minute brake is that it kept us awake after the 15 hours of flying.
Excellent service! Will use this company every time.
Very pleased. Driver arrived on time to both pick us up from home & from the airport on our return. Pleased with car, driving & driver. Would recommend & would defiantly use again. Thanks
Very happy with our driver thank you
Driver was a little late due to heavy traffic. Service was good and accomplished what it was intended to achieve.
I was happy with this service. I will use it again when I visit London.
I was very satisfied with your service
Easy to order. Arrived on time. Perfect service.
An expensive solution but worth every penny!
Courteous and efficient service, always on time and easy to locate in a crowded arrivals hall.
We were extremely satisfied with the excellent service we received. Our driver was right where they said he would be. This was our first time at Heathrow and a bit confusing. It was reassuring to see my name in bold letters on his placard. The car was spacious and clean and our driver was very professional and exhibited mature driving skills on our way down to Southampton. We returned from our cruise 12 days later, but discovered that we had been assigned a different pier for debarkation. As we exited the hall we saw again a gentleman with our name on his placard. Not until we were safely on our way back to Heathrow did we discover in our conversation with our driver that he had had a bit of a difficulty in finding us. Somehow the Cruise line information in our pick-up sheet had been omitted and he only had the name of the ship to go on. After stopping at the original arrival pier he was able to ascertain our Cruise line name and the correct debarkation pier. He even tried to call us on our phone, but we had given our home phone to the company and not a cellphone number to reach us. We made it back to Heathrow in excellent time after a very relaxing drive. Overall we think our driver handled the situation like a true professional and will definitely use Airport Pickups London again, should we be on another cruise out of Southampton. We highly recommend them and will not hesitate to refer them to our friends.