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Awarded the eKomi Silver Seal of Approval!

999inks
999inks
999inks is one of the leading suppliers of ink cartridges and laser toner in the United Kingdom. Based in London, committed to bringing you premium quality Inkjet & Laser Printer Cartridges from all major brands at the lowest prices with free delivery, same day dispatch and 100% Satisfaction Guaranteed.

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999inks
999inks
999inks is one of the leading suppliers of ink cartridges and laser toner in the United Kingdom. Based in London, committed to bringing you premium quality Inkjet & Laser Printer Cartridges from all major brands at the lowest prices with free delivery, same day dispatch and 100% Satisfaction Guaranteed.

More

Less

Partner ID NH41WW91JM8S7NU
Status valid
Total Reviews 44848
Last Updated 2020-07-09T17:18:07+00:00 2020-07-09T17:18:07+00:00
Address

999inks (ECOM TRADING LIMITED)

Congress House, 14 Lyon Road

Harrow, London HA1 2EN
Website 999inks.co.uk
Contact
Tel: 0845 257 5100
 Fax: 020 7117 3133
Email:
Authorised representative 999inks
Recommend
4.4 / 5

Total reviews: 44848
Calculated from 4652 customer reviews (last 12 months)
  • Positive 94.84%
  • Neutral 1.24%
  • Negative 3.92%

Total reviews: 44848
Calculated from 4652 customer reviews (last 12 months)
  •  94.84%
  •  1.24%
  •  3.92%

Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)
The main reason for my poor rating is because 18 days after ordering a cartridge it still hadn't arrived, so I asked for a refund, which is now being processed. They say that they posted it the day after I ordered, but it just hasn't arrived.

A secondary complaint is that unlike most online traders provide, I got no e-mail order acknowledgement, nor a message at despatch. This is poor practice. Luckily I took and printed a screenshot of the transaction summary, there being no button to enable me to simply print it.

Get your act together 999inks! You are letting yourselves down.
2  / 5
Trying to contact you by phone is an absolute waste of time.
2  / 5
I would love to give you a recommendation but after some three weeks and still after no printer ink from you it would be very difficult to say a kind word for you.
1  / 5
Good website that made it straightforward to select the correct product and very prompt service.
5  / 5
Customer service is shocking.They do not reply to enquiries.No delivery of goods after 6 weeks.Attitude of call centre very poor.Attitude of tough ,just wait.6 weeks is too long to wait.No replies to email.
Very poor and I would not recommend any more. Used in the past ,hence I have returned to the company.
1  / 5
My inks were sent very promptly and when I had a problem with my printer Luca was there to offer assistance. I am very pleased with the service and will continue to use 999 inks.
5  / 5
Fast delivery, good looking product, would recommend this dealership will use again.
5  / 5
Order processing good. Despatch good. But on 2 occasions 2 products were sub-standard .

So I got in touch by email and reported this . I was told by a lady called ***, to return them . I did. Took and acknowledgement receipt from the post office.

To this day I have not been sent a replacement .

I was forced to buy another new one.
NOT VERY HAPPY as an ELDERLY CUSTOMER>
3  / 5
Don't bother buying from here! Took over a month for black ink to arrive, no information on delivery times before you buy (or after) when ink did arrive it was a substitute.
1  / 5
The ink cartridges arrived on time very quick. And they are working well thank you.
5  / 5
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