Certificate

Everything was handled extremely smoothly and efficiently

1.Allianz put my car into a breaking facility without my permission, preventing me from accessing parts for me to recover whilst I own the car.2. Allianz staff are rude and bullying towards their customers both on the phone and via emails.
3. Allianz did not give me a suitable value for my car and made the process very difficult with long periods taken to respond to emails.
4. Allianz used my AA cover as a claim to recover my car when it was not the AA that recovered my car, and then they refused to drop the car off at my home.
5. Allianz only improved when the ombudsman was the next step.

I rang enquiring about information on claim we got one call back in December nothing since rang again a few wk ago still nothing bac email today case settled accident last October a disgrace no communication very disappointed nobody came to access damage to my car because there was only a bit of glass broken on light how was it possible to have ***Euros worth f damage to her car

Excellent response from staff when I reported accident.Staff member was helpful and supportive.However there has been no communication from Allianz since the repairs to my car until I received settlement letter recently.

no comment available

A very tedious proses and took a long time and I had to drive for a long time with only one front light working. I had to keep chasing Allianz

Very straightforward and not at all stressful.

Everything was so smooth at this difficult time

Quick and eady

This was a *** by a Polish man who purposely jammed on his breaks to create a collision on a car that was already damaged. I had no say in the conversation and am seeking legal council as my son is a solicitor. I wanted this to go to trial and was not given the choice. I haven't decide yet if I want to put the time in to a trial as of yet. But Im very disappointed with the in-put I was allowed to give. The man's insurance payed out immediately to the claimant without an inquiry which left your company with no choice but to claim me. I will be in touch when my son makes a decision about taking this further.Regards
*** .