Certificate

A complete total and utter disaster from every aspect of the claim from start to finish, I’ve explained in detail about my experience and all I got was a sorry excuse of an email.

Excellent service and staff are very helpful

no comment available

Can I please get a callback ?! On hold again today and then the call ended before I could get any answer ?

From start to finish this claim was badly handled. Communication was appalling and I was the only one pushing for a resolution and nothing was done. Then I found out extra charges on the claim which were not founded because Allianz sat on this claim and did nothing for months!! And the cherry on top, I was lied about the claim amount in the end. Very bad customer service and support.

All very satisfactory

The service was first class.

no comment available

There has been no settlement made that I am aware of. The case was closed I believe but not settled

Confusing process as attempted theft was recorded as motor damage & hugely affected my renewal policy & no claims. After weeks of worry , I received excellent help from policy department and the issue was resolved to both our satisfaction.