AutoShippers - www.autoshippers.co.uk customer reviews - Rating: 4.6 from 33 customer reviews and experiences for autoshippers.co.uk

AutoShippers - www.autoshippers.co.uk

• International Shipping Services for Cars, 4x4's, SUV's and Motorbikes • Shipping by Roll on Roll off, Dedicated Container and R-Rak Shared Container Services • Nationwide UK Car Collections Available • Specialist Shipping Insurance • No Deposit Booking System

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AutoShippers - www.autoshippers.co.uk

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Partner ID	73EF027A23E1966
Status	valid
Total Reviews	591
Last Updated	2021-02-28T16:56:11+00:00 2021-02-28T16:56:11+00:00

Address	AutoShippers International House, Chittening Ind. Est Bristol BS11 0YB
Website	autoshippers.co.uk
Contact	Tel: 0800 389 0784
Authorised representative	Customer Service
Recommend

4.6 / 5

Total reviews: 591

Calculated from 33 customer reviews (last 12 months)

Positive 86.8%
Neutral 5.75%
Negative 7.45%

Total reviews: 591

Calculated from 33 customer reviews (last 12 months)

86.8%
5.75%
7.45%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
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Great hassle free experience

5 / 5

Thank you for your positive review, one of our key aims is to make the experience of shipping cars as "pain free" as possible so I am glad we met this aim with your shipment. Your autoshippers.co.uk team

Although I thought I had asked all the questions I could think of, I hadn't thought to ask, does "protected from the elements" apply to the docks in the UK and the USA. My 1969 classic car sat unprotected for a week on the docks in England, and in New York she sat for almost two weeks, during which time it snowed 12"; there were two ice storms, and it rained. The average temperature in New York for those two weeks was approximately 25°F, -4°C. Had I known that the phrase "protected from the elements" applied only to the time on the vessel, and depended on distance from the door, I would have shipped my car in a container. Communication from England, and their recommended agents in the USA was not good once I had paid for the shipping. It was impossible to reach anyone by telephone, although pre-payment I received frequent calls to follow-up on my plans. This was a really disappointing, dismal experience, and I cannot, in good conscience, recommend your company to anyone.

1 / 5

Thank you for your review. We set high standards for our services and I am sorry that you feel that our communication was lacking in this instance. I have copies of your communication with the UK team and the US agent and will review and e-mail you directly. Your autoshippers.co.uk team

Everyone of the many AutoShipper personnel were excellent to work with, very communicative, helpful and positive. Even when my original boat was cancelled and the car needed to stay at the dock for over a month, the AutoShipper team answered every one of my questions and keep me calm and aware of the circumstances. The prices were competitive and the shipment simple. I will absolutely use AutoShippers for my future shipping needs.

5 / 5

Thank you so much for your positive review.
Shipping delays are outside of our control, I am glad that we were able to keep you updated and answer your questions regarding your shipment.
Your autoshippers.co.uk team

Use these guys regularly there service is second to none can't recommend them enough

5 / 5

Many thanks for your positive review, we really appreciate your kind words.
Yours Sincerely, The Autoshippers Team Your autoshippers.co.uk team

I thought the whole experience was good. good email communication and responsive. Good shipping duration

5 / 5

Definitely satisfied. After calling shippers here in the US and getting little or even no response, I thought that if I was buying a car from the UK maybe I’ll call a company in the UK. That’s where *** comes in., *** explained the process clearly and referred to an excellent customs agent here in the US ***. All the fees were clear and accurate. I had never purchased an auto overseas for shipment to the US. *** made the whole tjing a pleasure. I would not hesitate to recommend Autoshippers again.

5 / 5

I used Auto Shippers to ship my car from the UK to Cyprus. In the UK things went reasonably well. However, their partner company, the company they work within Cyprus is an absolute nightmare.
Took them over a month to release my vehicle after the vessel arrived. Their partner company has misplaced my V5 logbook which they failed to communicate. In the end, I've got my car but without any paperwork. They even blamed me for not submitting it on time which was a lie. I handed all original documents as soon as the vessel arrived in Cyprus. Furthermore, I also had to pay extra for storage after they suddenly found my original logbook. I am well aware that as a British company, your control is pretty limited over other overseas companies. However, it’s essential that you should choose your partner companies who are as equally professional as yourselves.
My advice is this: Think carefully before you chose Auto Shippers should you want to ship your vehicle to Cyprus.

2 / 5

I dealt with Mr. Tom White who explained everything in detail and referred me to a customs agent here in the United States they’ve kept me well-informed, Made the process very simple if I have a purchase a car overseas again I’ll be sure to contact auto shippers

5 / 5

These guys were amazing to work with. They know their stuff so they make the shipping process easy. They make sure the paperwork is done and all of the official stuff has been completed properly so there are no surprises. They are also very affordable. I have shipped four vehicles with AutoShippers, and I wouldn't go with anybody else.

5 / 5

It has been a great experience with AutoShippers, I had a car transported from UK to USA. It was very seamless, updates came in as they should and all promises were kept.

5 / 5

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