Certificate

Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!

AutoShippers - www.autoshippers.co.uk
AutoShippers - www.autoshippers.co.uk
• International Shipping Services for Cars, 4x4's, SUV's and Motorbikes • Shipping by Roll on Roll off, Dedicated Container and R-Rak Shared Container Services • Nationwide UK Car Collections Available • Specialist Shipping Insurance • No Deposit Booking System

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Customer reviews - From Customers for Customers

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  • Review Given Date
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Autoshippers were super easy and professional to deal with. I would highly recommend them for all your shipping needs.
The guys at Auto Shippers were class. More than happy to pander to my various questions and did a great job at putting my mind at ease. Shipping your vehicle can be a stressful thing but they did a great job at laying out the process and making it as straight forward as possible.
I will not hesitate to use your services again for my next vehicle transport. Thank you.
The customer support staff was polite and always easy to reach. They kept in regular communication with me about my car shipment. They were helpful to me and took the time to explain everything- this was my first experience with shipping a car overseas. I was a little frustrated with the delay in shipping, but I do realize that was out of your control and they did a good job keeping me and the seller updated with any new info.
Overall loved the service. One improvement idea that I think you can make is to have better directions to the Southampton port dropoff location, the postcode and address is not enough to find it via GPS. A PDF map of the directions after you enter the port would have been nice and saved a lot of time trying to find it.
To me no ares need improvement everything was exceptional and I could not ask for more
I was very impressed with Autoshippers from the price quoted, the prompt answers to my numerous questions, as the vehicle has a lot of sentimental value and it wasn’t a straightforward shipping due to South African rules around my visa. Once the vehicle was booked the good service continued with regular updates and my car arrived in perfect condition and was cleared through customs with no fuss. They were the cheapest quote I received but the service was excellent. I would definitely use them to ship a vehicle again
I expected getting my vintage car from the UK to Australia and on the road would be a bit like sending a very big parcel in the post.

Instead it has taken more than 6 months, I’ve had to liaise with at least 6 different organisations and umpteen people within them, the paperwork has been hellish (and I’ve be asked to send things repeatedly or for the same information multiple times), no one explained any of this or anything needed very clearly, emails are voluminous in detail and number and nothing is made very easy, and it all just feels incredibly primitive, arduous and unpleasant. I don’t think I’ve spoken to anyone other than the initial sales person.

All at a very high price, but with almost nonexistent customer service. The arrival was delayed by a month and I wasn’t even told. In addition, I’ve spent thousands of pounds on a rental car. Had I been told all of this from the start I’d have bought a car for the same cost. Sometimes I don’t even get responses to my enquires, often from senior people in the organisations.

I’m not sure if it’s just my own experience, or if this is an industry that needs an Uber to come along, turn it inside out and drag it kicking and screaming into the 21st century. I suspect it is the latter.

Add to that I found one of the AutoShippers staff to be particularly unclear, unhelpful and combative. On the other hand, Ami at CargoClear has been the only thing keeping me sane.

If it was possible to give a negative stars rating I would have done so.
Received three wheeler in good condition after some delays in shipping yes good service thank you regards Grsham
Great service

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