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Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!

AutoShippers  -  www.autoshippers.co.uk
AutoShippers - www.autoshippers.co.uk
• International Shipping Services for Cars, 4x4's, SUV's and Motorbikes • Shipping by Roll on Roll off, Dedicated Container and R-Rak Shared Container Services • Nationwide UK Car Collections Available • Specialist Shipping Insurance • No Deposit Booking System

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Customer reviews - From Customers for Customers

  • Review Given Date
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  • Review Given Date
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  • Rating
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Our car arrived in Hong Kong with no problem at all, and was so easy to import, agents were very helpful.
Fantastic service at a competitive rate! Kept me informed of everything along the way. Very flexible and responsive. Never had to wait more than 24hrs for an answer. I would highly recommend Autoshippers to everyone! Thanks for the great service!
Great service!
Top notch service Just changed for our old shipping company we have used for many years and i have found autoshippers to give a much better service and price , Simple and straight forward
Top marks all round
Thank you
Excellent Customer Service. Highly recommended.
This is the 10th time using their services during the past years.
Thank you very much All (especially ***).
Shipping a car across the world can be a daunting thought. In reality it was a total breeze. It required minimal effort on my behalf because Autoshippers where so brilliant at cracking in and making it happen.
They made the whole experience truly effortless.
Highly recommend this company and would 100% use again.
1st time and 100% satisfied thank you again autoshipper. Fast and reliable.
Super satisfied with the communication between myself and the staff. Also, our car shipped from Europe to America and the U.S. customs they referred me to, was a pleasure to work with.
All good need to review guidance docs as I tried to follow and it is very complicated and not in reality what happens in cyprus although nothing is what it seems here
great service from all thanks
Overall just about ok
However some chasing needed - calls not returned when promised on a couple of times - I appreciate you are busy - but don't over promise and under deliver!
***this means you!
- the UK side of the operation was generally just about fine - except for the chasing for info - although I was given the impression once in Limassol the car would be processed in 2 days with 2 trips required and my car would be available
- not the case - only one trip required as documents can be couriered to Cyprus Global Logistics - however depending on when your car lands and on which container it is and when the weekend falls - as was our case - we got our car in six days not two - this meant we had to rebook return flights home and extend our car hire - so it cost us about £*** more than anticipated - due to you over simplifying the process and the chaotic nature of Limassol Customs house - we spend almost three hours there today - on a plus side we got our C72 (important form that Auto shippers did not tell me about) - you need this for the MOT which you need pre registration and new number plates
- also Global Logistics have an agent who can help with MOT and registration and number plates - he charges *** euro - you can do the process yourself for less than *** euro - so buyer beware - when the time comes to send another car over I will look into alternative companies and processes - I am led to believe (by my Cypriot friends here) that it can be much easier with better communications - Finally the man in the warehouse who handed the car over insisted I sign for the car first before inspection as he said ' I don't want you in my office twice' - most unprofessional and rude - he even mocked my name - he wins the award for 'worst customer service of the decade' - he is part of the autoshippers and Global Logistics experience and customers deserve better - PLEASE SHARE THIS FEEDBACK WITH *** AND *** AT GLOBAL LOGISTICS - THANKYOIU FOR TAKING THE TIME TO READ THIS - I SINCERELY HOPE THIS FEEDBACK WILL RESULT IN BETTER CUSTOMER SERVICE AND EXPERIENCE - AFTERALL ALL BUSINESSES WILL THRIVE IF THEY HAVE REPEAT CUSTOMERS - at the moment I am a one time only one - Regards ***

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