Rating for: SAM online stores United Kingdom

 

3.6  /  5


Calculated from 95 reviews (last 12 months) from 10 accounts.
Total reviews: 878

 

Customer reviews - From Customers for Customers

Showing english reviews from customers who have completed a transaction with SAM online stores United Kingdom

  • Customer review

     
    1 / 5
     
    I recently purchased 70 whiteboard markers for my school. When they arrived I was dismayed to see that every marker was INDIVIDUALLY wrapped in a completely unnecessary plastic wrapper. As a Green School we will not be able to make further purchases from a supplier which uses unnecessary plastics.
     
    on 2021-04-14 at 19:27
  • Customer review

     
    4 / 5
     
    Customer support was great. Local courier didn't seem to get all my details from DHL (phone number) which delayed delivery.

    Product is very slick but even the first writing on the board is slightly discernible after erasing which makes me question long term viability of the product.
     
    on 2021-04-09 at 09:57
  • Customer review

     
    4 / 5
     
    The product ordered was excellent - even better than expected. Two areas worth looking at to improve: 1. The instructions enclosed to install the WB were difficult to follow. Online support was good and provided a second set of instructions which were better but a video on YouTube would have made this better. 2. I ordered the same item twice. There should be an option to cancel the order online. Although I emailed support to cancel one item and they responded quickly my account has not yet been recredited at time of writing because it takes about 7 days. Would have expected this to be done immediately. Nevertheless, product is very good, so would recommend to others (assuming I get my refund!)
     
    on 2021-03-31 at 22:10
  • Customer review

     
    5 / 5
     
    I went for the 119" 16:9 electric projector, I have been using my screen now for a few days and I have to say the quality is fantastic. It looks and operates incredibly well the picture quality is a massive step up from my previous screen and far better the projecting on a wall. It is a breeze to install, just four screws for wall mount and plug it in. The remote is very modern looking and works really well.
    I have seen a lot of negative reviews around customer service and delivery. My experience with customer service was great, I rang customer service before I ordered and was put straight through to a very friendly and helpful person, they were also fast to respond to emails.
    As far as delivery is concerned, it took 2 weeks to deliver to Ireland, this was exactly how long I would expect in current climate, between Brexit and Lockdown couriers are overwhelmed so expect delays.
    It would be in their interest to change the expected delivery date on the website as the current prediction is 1-2 days to ship a huge package from the Netherlands seems impossible and this is probably why people are getting frustrated with deliveries.
    Overall though the price is fantastic, it would be hard to beat for the quality.
     
    on 2021-03-29 at 13:58
  • Customer review

     
    2 / 5
     
    I’m still waiting for my delivery!!!
     
    on 2021-03-24 at 17:37
  • Customer review

     
    4 / 5
     
    The product seems to be of good quality , the delivery time and shipping cost was fantastic. The prices from what i can tell are very good. The only slight downfall was the lack of a confirmation email as soon as i purchased which had me wondering if the company was legitimate(First time customer). The email arrived on the following Monday and everything went perfectly. I will definitely be doing business with SAM again based on price, delivery and availability of products.
     
    on 2021-03-22 at 21:51
  • Customer review

     
    5 / 5
     
    Amazing service. Absolutely loved the whiteboard!
     
    on 2021-03-21 at 22:46
  • Customer review

     
    1 / 5
     
    Didnt arrive yet
     
    on 2021-03-19 at 15:50
  • Customer review

     
    4 / 5
     
    The order from *** / Whiteboard-shop.ie was as described, very good quality. There was just a minor delay in the delivery - most likely due to Corona issues.

    The Support team replied super quick to my e-mail inquiry and answered all my questions.

    I would recommend the company to anybody who is looking for good quality Whiteboard products.

    ***
     
    on 2021-03-15 at 16:36
  • Customer review

     
    5 / 5
     
    The product it’s how is described, very good quality, excellent communication with seller , definitely recommend.
     
    on 2021-03-13 at 23:03

SAM online stores United Kingdom

  • Having numerous online stores throughout Western Europe, we're one of the largest manufacturers and sellers of visual presentation products. Almost all products that we sell are manufactured by ourselves in our own state-of-the art manufacturing facilities. Sold under our own brand names sam creative, sam connect or sam office, we have become known for our high quality standards, innovative design and sharp pricing. Our modern central distribution centre allows us to ship orders to customers across the continent and overseas on a day-to-day basis, throughout the entire year. Our unique character lies in the fact that we are both manufacturer, distributor and reseller. This offers countless advantages in terms of lead times, prices, customer service, customization and product development. We call them the benefits of buying directly from the manufacturer!

  • Address:

    SAM International B.V.
    40 Bank Street, 30th Floor
    London E14 5NR

  • Recommend:
  • Website:
  • Contact:
    Tel: +44 (0)203 608 1913
    Fax: +44 (0)203 608 1914
    Email:
  • Authorised representative:
    T. J. de Wit
  • Status:
    valid
  • Total Reviews:
    878
  • Mediation Processes:
    completed: 0
    open: 0
  • Last Updated:
    2021-04-14 at 19:27
  • Michael Ambros
    eKomi CEO

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