Rating for: SAM online stores United Kingdom

 

4.2  /  5


Calculated from 98 reviews (last 12 months) from 10 accounts.
Total reviews: 603

 

Customer reviews - From Customers for Customers

Showing english reviews from customers who have completed a transaction with SAM online stores United Kingdom

  • Customer review

     
    5 / 5
     
    Great white boards, look super smart and brilliant customer service.
     
    on 2018-05-09 at 09:06
  • Customer review

     
    5 / 5
     
    Excellent product that looks great in my kitchen. My only comment is that the fixings are for brick not plasterboard but a quick trip to the DIY store soon sorted that out.
     
    on 2018-05-07 at 20:42
  • Customer review

     
    2 / 5
     
    The bracket had clearly been used before as there were marks on it. One of the holes had to be drilled to make it fit
    Comment from SAM online stores United Kingdom:
    Dear customer, thank you for your feedback. How unfortunate to hear you think you have received second hand products. We never send used products. Please contact our service desk (service.uk@saminternational.eu) so we can help you with this matter. Kind regards SAM online stores
     
    on 2018-05-03 at 23:55
  • Customer review

     
    1 / 5
     
    Give the customer a choice of when the goods are delivered - what is the point of delivering when no one is home.

    Why do you not offer the customer options ? Very poor.
     
    on 2018-05-01 at 09:10
  • Customer review

     
    4 / 5
     
    Very satisfied with the buying and delivery procedure. However the board came with a suggestion that if you wanted help with the installation of the board you could see a video online. This, in fact, doesn't exist. Maybe it would be a good idea not to make suggestions that are not possible. We finally worked it out and are perfectly happy with the result. It looks good on the kitchen wall.
     
    on 2018-04-30 at 18:34
  • Customer review

     
    4 / 5
     
    My order was shipped promptly, the online payment process worked smoothly. I was kept updated with emails as to the progress of my order, and with tracking info. My order one day later than the tracking suggested it would, but this was due to the delivery driver not wanting to leave the parcel outside in the rain (it was in a cardboard box) when he got no reply at the door - so they came first thing the next morning, which I was happy with. I received exactly what I ordered. This is my second order with SAM online stores, and would happily order from them again.
     
    on 2018-04-27 at 10:47
  • Customer review

     
    5 / 5
     
    Excellent Speedy Service.
     
    on 2018-04-26 at 17:22
  • Customer review

     
    3 / 5
     
    Good prices and generally good quality and fast delivery. However, check it and unwrap within 48 hours and check for any damage, mine had a dent in the side but to late to have it exchanged. The instructions are very basic and misleading for where to drill for the top brackets, make sure you drill a hole below the top line of the board and i would suggest drill one and check. could be a lot better installation diagram
     
    on 2018-04-26 at 11:32
  • Customer review

     
    5 / 5
     
    Item was delivered on time and was exactly as described on the Web Site
     
    on 2018-04-24 at 19:33
  • Customer review

     
    5 / 5
     
    good quality items and very prompt delivery...........
     
    on 2018-04-24 at 19:15

SAM online stores United Kingdom

  • Having numerous online stores throughout Western Europe, we're one of the largest manufacturers and sellers of visual presentation products. Almost all products that we sell are manufactured by ourselves in our own state-of-the art manufacturing facilities. Sold under our own brand names sam creative, sam connect or sam office, we have become known for our high quality standards, innovative design and sharp pricing. Our modern central distribution centre allows us to ship orders to customers across the continent and overseas on a day-to-day basis, throughout the entire year. Our unique character lies in the fact that we are both manufacturer, distributor and reseller. This offers countless advantages in terms of lead times, prices, customer service, customization and product development. We call them the benefits of buying directly from the manufacturer!

  • Address:

    SAM International B.V.
    40 Bank Street, 30th Floor
    London E14 5NR

  • Recommend:
  • Website:
  • Contact:
    Tel: +44 (0)203 608 1913
    Fax: +44 (0)203 608 1914
    Email:
  • Authorised representative:
    T. J. de Wit
  • Status:
    valid
  • Total Reviews:
    603
  • Mediation Processes:
    completed: 0
    open: 0
  • Last Updated:
    2018-05-09 at 09:06
  • Michael Ambros
    eKomi CEO

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