Rating for: SAM online stores United Kingdom

 

4.1  /  5


Calculated from 99 reviews (last 12 months) from 10 accounts.
Total reviews: 723

 

Customer reviews - From Customers for Customers

Showing english reviews from customers who have completed a transaction with SAM online stores United Kingdom

  • Customer review

     
    5 / 5
     
    I have used your company a number of times and have always found the website easy to use and the process of payment and delivery very good.

    I would highly recommend your service and product to others.
     
    on 2019-08-23 at 17:07
  • Customer review

     
    5 / 5
     
    Very Fast service, informed all the way and quality product, fantastic.
     
    on 2019-08-21 at 08:11
  • Customer review

     
    5 / 5
     
    Excellent service and the goods were just what we wanted.
     
    on 2019-08-13 at 10:23
  • Customer review

     
    5 / 5
     
    V. satisfied with the whole procedure. Boards were a very competitive price, delivery was super speedy and general customer experience was great! Only negative I can think of is that there was a lot of plastic/polystyrene packaging used around the board which couldn't really be recycled/re-used. If there was a way to reduce the excess packaging that would be great although I appreciate the boards need to be kept safe!
     
    on 2019-08-12 at 10:22
  • Customer review

     
    4 / 5
     
    After my son buying on my behalf a very thin, flimsy noticeboard where the drawing pins went right through to the wall, I decided to go for something really substantial. When the board came I was really pleased with my purchase, my son put this up on my kitchen wall and it looked the business being so strong and supportive. This is where I am now having a problem. Somehow, I managed to unhinge the top brackets from the wall and the whole thing toppled toward me. My son is away on holiday and there is no way I can possibly lift (I am 85) the heavy board, keep it steady and put it back into place. My sister in law (78) and I struggled holding on to the board and stretching up behind to loop over the top bracket to attach it back on but then it would come off the bottom, so now I have a noticeboard resting on the floor (with me) and when my son can re position it I will be extremely wary about touching it in case I will cause it to lovingly lunge at me again. Such a shame, I was so sure I had got a prestige product but very difficult to put back in place.
     
    on 2019-08-05 at 18:16
  • Customer review

     
    5 / 5
     
    Excellent service
     
    on 2019-08-02 at 16:42
  • Customer review

     
    5 / 5
     
    A good quality white and accessories. Maybe try to ship them in jne package so that everything arrives at the same time. Competitive price, fast delivery. Recommended.
     
    on 2019-08-01 at 17:39
  • Customer review

     
    5 / 5
     
    I found when telephoning the supplier that a lady took my call and her product knowledge was first class. The whiteboard of A4 size is very well manufactured and rigid, when comparing products on the *** site and delighted with it.

    The only drawback with the order was the medium marker pens which are too thick for such a small whiteboard. Therefore I have had to order new pens that are fine from another supplier that specialises in pens.
     
    on 2019-07-24 at 13:01
  • Customer review

     
    5 / 5
     
    Excellent service. The board and accessories arrived quickly and are of a very good quality. I would definitely recommend this store to others.
     
    on 2019-07-23 at 11:42
  • Customer review

     
    2 / 5
     
    An option to remove the VAT prior to payment would be a good item to have on your site especially when the customer has a VAT number. Regarding the 'live' chat the
    agent should complete the transaction with the customer and not just log out. In the space of several minutes 3 different users came on line and none were helpful. If an agent starts a conversation they should stay in that conversation until the customer is happy . Thank you
     
    on 2019-07-23 at 09:44

SAM online stores United Kingdom

  • Having numerous online stores throughout Western Europe, we're one of the largest manufacturers and sellers of visual presentation products. Almost all products that we sell are manufactured by ourselves in our own state-of-the art manufacturing facilities. Sold under our own brand names sam creative, sam connect or sam office, we have become known for our high quality standards, innovative design and sharp pricing. Our modern central distribution centre allows us to ship orders to customers across the continent and overseas on a day-to-day basis, throughout the entire year. Our unique character lies in the fact that we are both manufacturer, distributor and reseller. This offers countless advantages in terms of lead times, prices, customer service, customization and product development. We call them the benefits of buying directly from the manufacturer!

  • Address:

    SAM International B.V.
    40 Bank Street, 30th Floor
    London E14 5NR

  • Recommend:
  • Website:
  • Contact:
    Tel: +44 (0)203 608 1913
    Fax: +44 (0)203 608 1914
    Email:
  • Authorised representative:
    T. J. de Wit
  • Status:
    valid
  • Total Reviews:
    723
  • Mediation Processes:
    completed: 0
    open: 0
  • Last Updated:
    2019-08-23 at 17:07
  • Michael Ambros
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