Rating for: SAM online stores United Kingdom


4.2  /  5

Calculated from 86 reviews (last 12 months) from 10 accounts.
Total reviews: 619


Customer reviews - From Customers for Customers

Showing english reviews from customers who have completed a transaction with SAM online stores United Kingdom

  • Customer review

    1 / 5
    Their website advertises the product will be dispatched same day if ordered before 4pm and delivered within 1-2 days.

    I ordered at 13:30, wasn’t dispatched until the next day. Didn’t turn up until a week later.

    Customer service was of no help.

    on 2018-08-07 at 07:29
  • Customer review

    4 / 5
    Overall product was exactly as detailed on the site. Despatch was very quick, however was delayed arriving into the country which caused a day or so delay
    Other than that very good
    on 2018-08-03 at 10:20
  • Customer review

    5 / 5
    A very stylish notice board for my new kitchen. It arrived very quickly well packaged and would recommend this company to others.
    on 2018-07-31 at 21:36
  • Customer review

    2 / 5
    I bought a magnetic whiteboard, and was not informed that I would need to buy separate high-power magnets for use with it. When I eventually bought the magnets, many of them fell apart immediately when I opened the packaging! I will need to glue the magnet back into the plastic disk. Not a great experience at all.
    Comment from SAM online stores United Kingdom:
    Dear customer, Thank you for your feedback. How awful that you have had a bad shopping experience whit us, that is off course not what we want. We always try to inform our customers as good as possible about our products on our website. Please contact our Serviceteam regarding the faulty magnets, you should not glue them together, we need to send you faulty free magnets. Kind regards SAM online stores
    on 2018-07-31 at 14:23
  • Customer review

    4 / 5
    Glass board is great and arrived on time as expected. Sadly the pens, eraser, pen holder and magnets were shipped separately and didn’t arrive for another 4 days. Although this ain’t Sam International’s fault, it would seem this is a common complaint So maybe it’s time they considered another logistics company?
    Can’t fault the equipment and would definitely recommend to friends and family.
    on 2018-07-24 at 20:00
  • Customer review

    5 / 5
    Quick delivery and excellent quality. Easy to install and all fittings are supplied. Very pleased with the quality and looking forward to years of good use.
    on 2018-07-18 at 08:55
  • Customer review

    3 / 5
    Delivery. Sold as express but takes a week
    on 2018-07-13 at 17:00
  • Customer review

    5 / 5
    Very pleased with product did exactly what i required
    on 2018-06-30 at 14:06
  • Customer review

    3 / 5
    It took 1 week from order to delivery and track no on Yodel had parcel still in depot when parcel was out for delivery
    on 2018-06-29 at 11:59
  • Customer review

    5 / 5
    Great company to deal with, great website, easy to order, great deliver service, very promt and great product too.
    on 2018-06-24 at 13:49

SAM online stores United Kingdom

  • Having numerous online stores throughout Western Europe, we're one of the largest manufacturers and sellers of visual presentation products. Almost all products that we sell are manufactured by ourselves in our own state-of-the art manufacturing facilities. Sold under our own brand names sam creative, sam connect or sam office, we have become known for our high quality standards, innovative design and sharp pricing. Our modern central distribution centre allows us to ship orders to customers across the continent and overseas on a day-to-day basis, throughout the entire year. Our unique character lies in the fact that we are both manufacturer, distributor and reseller. This offers countless advantages in terms of lead times, prices, customer service, customization and product development. We call them the benefits of buying directly from the manufacturer!

  • Address:

    SAM International B.V.
    40 Bank Street, 30th Floor
    London E14 5NR

  • Recommend:
  • Website:
  • Contact:
    Tel: +44 (0)203 608 1913
    Fax: +44 (0)203 608 1914
  • Authorised representative:
    T. J. de Wit
  • Status:
  • Total Reviews:
  • Mediation Processes:
    completed: 0
    open: 0
  • Last Updated:
    2018-08-07 at 07:29
  • Michael Ambros
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