My mirror arrived when promised, and in accordance with 'safe place' instructions. Packaging top-rate and very protective of the contents. Unboxing straightforward, and mirror surprisingly light. My only criticism is that a fitting template would have been useful, especially as the four screws need to be precisely located (within 1mm) to ensure smooth installation. The QR code linking to instructions failed to work, as did directly entering the http link. I had to use the 'chat' link to request a .pdf to work from, and to be fair, received a prompt response and the file. Luckily I was working on this installation during a weekday. The .pdf didn't really help as it still failed to contain the positions of the mounting holes.
It would also have been helpful to know the dimensions and position of the electrical box on the back of the mirror, as this determined the exact location of the mirror (which I was fitting over the hole left by a removed shaver transformer socket. I would probably have bought a larger version had I known this detail.
Overall, an attractive product, efficiently dispatched and of good quality. Just let down by a few slightly frustrating details. That's what's cost you a star! (I'll probably buy another one when refurbing another bathroom, and would recommend you with a couple of caveats about fitting and instructions.)